[Resolved]  HSBC — Late receipt of detailed, cheque collection through sky box poor resulting late payment,blocking of credit card etc.

Sir/madam, i am gold credit card holder of hsbc bearing No.[protected]. Since i am settled in Ambala Cantt (Haryana) there is no branch of hsbc in Ambala.I make my payments through checque on receipt of statement period ending 23rd of every month. Firstly the statement is rececieved late causing late dropping of CH in the drop box maintained by SKY Pack but 3to 5 dqays before the due date of payment.so the payment gets late some time by a day.As such so many charges are laid thereon, however those are withdrawn on pleading for timely droping of CH in drop box.But this month i have dropped the PNB ch.No. 702783 dated[protected] for Rs. 5311/-on[protected] in the same drop box at Ambala.The payment has been cleared by my bank on[protected].On[protected] i start getting calls from the csc hsbc and i informed each & every caller regarding the status of the payment made. it is of great surprise while i was making transection of material purchased from Bata Shoe Co through credit card it flashed a message on machine"DO NOT HONOUR" payment, as my credit card was blocked, for no fault of mine and in such a way hsbc for their own system failoure harrassed, tortured and gave a blow to my reputation.Which is inbearable., shall I lodge defamation case against the hsbc.perhaps i must.