HSBC Credit Card — Fleecing the customer

I have a Gold card given by HSBC. In the month of October I delayed making the payment by a day and the bank chared me a penalty of Rs 6350 + Taxed. This is inspite the fact that i have never delayed my payments to them over the past 5 years. Had the bank charged me 200 - 300 rupees, I would have felt bad but would have paid. Now, I am disgusted and cancelled my card. This is precisely the reason for bad debts as customers get competely pissed of at the behavior of the banks.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I have taken Personal loan from this bank and the day one itself i applied for ECS With my ABN AMRO bank but never the ECS Works and every month they try to call me and ask me to pay by cash to in their bank and after i pay it also they use to call me and send sms that my payment is not done and when i ask why my ECS is not working they say my ABN AMRO account is not existing where as its still exist and i even approched 3 time to the bank abt it and spoken to the manager my self again i submited the ECS form signed by the ABN AMRO and when i ask ABN AMRO they say nothing from HSBC is hitting my account for ECS and HSBC say every month they send for ECS and the bank say it doesnt exist and this HSBC Bank Doesnt Care for the coustmer even with creditcard even i pay my credit card bill by issuing check in the HSBC outlet and they call me after due date and say that the payment is not done and send their agent to collect minum amount and they again charge late fee too. Please i Advise to all those who want to go with Credit card or Loan dont go with this bank pls choose someother bank
Regards
Prem

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hongkong & Shanghai Banking Corporation [HSBC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1101
    Pending
    0
    Resolved
    681
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Hongkong & Shanghai Banking Corporation [HSBC] contact information