[Resolved] HSBC Credit Card — Threatening and abusive calls from HSBC

Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved] HSBC Credit Card — Threatening and abusive calls from HSBC

P Prag Wadhawan from Delhi, Delhi

I am having a dispute with HSBC Bank over my credit card # [protected] since last two years now. The bank stopped providing me credit card statements from Nov, 06 onwards and therefore I had no means of determining the amount payable to the bank. I kept on reminding the bank about the statement, but no action was taken. The bank has now been imposing interest and delayed payment charges for no fault of mine and wants me to get into settlement which says the amount in indeed payable by me and my name will be blacklisted against the credit rating agencies. Furthermore, the agents have been calling me on a daily basis which are pressurizing me to make the payment against above settlement letter. Moreover, these guys are very abusive espically the one calling from number [protected]. I am ready to make the payment at one go provided I get a confirmation from the bank that the interest and delayed payment charges were inaccurate and my name will not be blacklisted amogst other credit agencies. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Shaji K ramakrishnan

from Mumbai, Maharashtra

I was give HSBC credit card no. [protected] . I used the card and one day i get a call from chennai office on March 2008 saying that i can do full and final settlement of Rs .58, 000/- . I agreed to it an done on 19/03/08 as collection guy comes from sai siddhi credit card services, and he collects 6 cheques in one day total amount of 58, 000/- . I am not mad to provide 6 cheques on a day, by myself (and non of it bounced, all got cleared. following are the details of the cheque :

1) 25/03/[protected]corporation bank[protected] Rs. 4, 400/-
2) 20/04/[protected]Corporation bank[protected] Rs. 10, 720/-
3) 15/05/[protected]Corporation bank[protected] Rs. 10, 720/-
4) 10/06/[protected] Corporation bank[protected] Rs. 10, 720/-
5) 10/07/[protected] Corporation bank[protected]Rs. 10, 720/-
6) 10/08/[protected] Corporation Bank[protected]Rs. 10, 720/-

And all the cheque got cleared. When asked the guy about the settlement letter he said when all your cheques will be cleared your settlement letter will be given to you. But from last 9 mths i have not got the settlement letter. Now on december 2008, i get the call from HSBC saying that due to their mistake i have to pay more 5, 000Rs. then only the settlement letter would be given. am i mad to give 10, 720/- every mth. and then today a HSBC agent called Mohit and Rajiv called and used abusive and threating language saying that i have to pay Rs. 12000/- by tomm. I had taken the credit card from HDFC also but the day when i gave the Cheque, i got the settlement letter from them on the spot. Is this the way HSBC working. the person called from the following number
[protected]
[protected]
[protected]

Kindly take the needful action. Or else i can take the action according to all the deatils i have provided.

Shaji