[Resolved]  HSBC Credit Card — Settlement letter received, but card still shows outstanding.

Better file in the consumer forum about these HSBC ...

I ahve also gone through much pain and escalated the issue to the Nodal officer - HSBC its a level 3 escalation but of no use.

I really agree that these are literally cheating us.

Thanks
Ivy

HSBC Credit Card — SEETLEMENT OF OUT STANDING

DEAR SIR,

I HAD RECIVED A CALL FROM HSBC FOR SEETLEMENT IN SEPT., 2008 AND I HAD PAID THEM THE AMOUNT AND THAY SAID YOU WILL GET THE LETTERS AFTER RECIVEING YOU PAYMENT BUT AFTER THAT THERE WHERE CALL FROM HSBC AND THEY SAID ME TO PAY THE OUT STANDING SO I SAID THEM THAT I SEETLE MY A/C IN SEPT., 2009 SO THEY DID NOT CALL ME BUT TODAYS I GOT THE CALL FROM HSBC AND THEY ARE ASKING TO PAY RS. 2000 AND THEY WILL SEND THE SEETLEMENT LETTER AFTER 2 TO 3 DAYS. SO PLEASE ADVISE ME WHAT SHOULD I DO FOR THIS COMPLAINT .

PLEASE DO THE NEEDFULL.

REGARDS,

ROHIT PATEL

SORRY FOR THE LATE RESPONSE ... DONT PAY ANYTHING.. THEY ARE MAKING YOU FOOL..

HSBC Credit Card — Settlement is done but still it is showing outstanding

My HSBC credit card no is [protected]. My name is aseem gupta. Due to some dispute on outstanding in Jan'09, we have done the settlement on the credit card in July'09 by paying Rs. 2000 (Rs. 150 by cash + Rs. 1850 by cheque against settlement letter from bank). I have got the letter from the bank for the settlement and no dues left on me. I was told that i will receive the statement showing no outstanding. But every month i receive the SMS and online statement with the increased outstanding. After my objection, i was asked the copy of the settlement letter and then they ensured that the statement will be updated immidiately. But to my surprise in the next statement, they have deducted the settlement amount from the outstanding and keep on sending the bill.

Now on 19th oct'09, i have received the letter from the bank asking for making the outstanding payment otherwise my name will be sent to the CIBIL defaulters list.

Can you please help me in solving this issue. nobody in HSBC seems to be working, they are just transferring calls.

even i have the same situation...I dont know how can they do this...

I am also facing the same problem. I got the credit card but never used it. Last year i submitted the request for closure.The account was closed by giving 1000 rs since there were no dues pending and the card was destoryed by them at HSBC borivali branch.we got a call for paying the dues and when we told them we have closed the account and the settlement is done they say that payment received by them is not for settlement but for my regular dues..and from last year they have piled up the interest on it to 9000rs.Eveyday we get calls for the settlement. and executives say that if not done they will pass this information to siebel.now after goin thru ur case i think even if i go for the setlement of dues which i have never spent, whats the guarentee that my acc will be closed.
This company is real dacoit disguised in a professional way. wud advice ppl not to go for the HSBC credit card.