[Resolved]  HSBC Credit Card — HSBC Life time free card

HSBC — Free life time credit card.

Name : Naresh Govindbhai Parmar
Product : Life Time Free Credit Card
Account No : [protected]
Primary Card No : [protected]
E-mail : Naresh.[protected]@yahoo.com.

Mobile no : [protected]

Details of your complaint : To, The Manager,
Credit Card Department,
HSBC,

Dear Sir,
First of all that, from your side I met to your field officer because that he told me that this is a life time free credit card and many useful for you, on telephone and Your field officer met me at my house and I signed a life time free credit card form against him and I asked him that is it a life time free credit card. He replied that yes, this is a life time free credit card. So, I cannot understand about your provider service. I visited first time with my complain at your C. G. Road Branch and at that time I talk to your office bearers and they have understood my complain and they told, “now your end you are safe this point of view. So you don’t worry about it”. But nobody taken action in this my complain. Further I have registered my Complain No.1. I have taken the life time free credit card. So there should not be any charges from your side. No.2. I spoken with toll free service officer at Your C. G. Road Branch about my complain and he said to me that “there was a mistake from our side (Bank) and this mistake has been solved, the next statement will be with your complain solved. So, please don’t worry and wait next statement. and then No.3. Credit card bill raise with some annual fee, late payment, financial charges and service tax.

Since, it is life time free credit card there is no question of any annual fee therefore I am not entitled to pay any charges.

I never used this life time free credit card. Your bill are totally false. This is a last and final request to you to stop sending bills otherwise I would to like think to approach consumer forum.

Your quick action in this regards is highly appreciated.

Thanks & Regards
Naresh

Private Banks in India for too long have been taking customers for a ride. It's time someone did fight back.

HSBC Credit Card — Annual fee despite of Lifetime free credit card

Hi Sir,

I was holding HSBC credit card which was given to me under corporate services with Life time free facility. But to my surprised, when I stopped using this card, HSBC charged me anual fees of 2000 Rs and without any information, late payment charges kept on getting added to my card. After some time, HSBC closed my card and still kept on charging Late financial charges. After 8 months, i was sent a statement which read as Outstanding 7000 Rs. This has resulted into me being defaulter and one of the back has recently rejected my Car Loan.(due to entry as defaulter in CIBIL)
I tried to talk to one RENUKA NAIR from collection department from Mumbai office, and she informed that unless I pay outstanding balance, my name from CIBIL will not be removed.
I asked her why I was charged anual fees and she did not give any answer. I also wished to talk to senior but she did not transfer my call.
This is really surprising that I will have to pay for something which I have never ever used.
Can you please suggest me if there is any way for me to close this without paying these Charges.

Tushar