[Resolved]  HSBC Credit Card — Settlement cancelled

I m Dinesh Patel from Mumbai was holding a credit card of HSBC . i received a call from Delhi Hsbc recovery team form an Excecutive Amit that my total outstanding for the month of may 2009 was RS 24, 000/- however it could be settled so i agreed to make a settlement of Rs 15, 000/-, so i told him to send me the settlement letter of the RS 15, 000/- andafter receiving the letter i will pay the said amount. But Amit told me that it is the HSBC bank policy that i will have make the payment first and then only i will get the settlement letter. I agreed to his term and made a payment Rs 2, 000/- in cash and rest of the amount by Cheque of Rs 13, 000/- dated[protected]. The cheque payment was also cleared on 29-5-09 . After the making the settlement payment also i m receiving call from the same Delhi HSBC that i m having an outstanding amount of Rs 10, 000/- more and atleast i should pay least amount of Rs 3000/- to avoid my name going in CIBIL list. and they also said that your card was not settled.
Pls do Guide me what can i do contacting the customer care was waste of money coz they told me to contact the mumbai collection department no 667070 which is the wrong number
If anybody have any idea pls do conatct me
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Aug 13, 2020
Complaint marked as Resolved 
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I m Sandeep s from Bangalore was holding a credit card of HSBC . i received a call from Delhi Hsbc recovery team form an Excecutive Vishal that my total outstanding for the month of may 2009 was RS 33, 000/- however it could be settled so i agreed to make a settlement of Rs 16, 000/-, so i told him to send me the settlement letter of the RS 16, 000/- and after receiving the letter i will pay the said amount. But Vishal told me that it is the HSBC bank policy that i will have make the payment first and then only i will get the settlement letter. I agreed to his term and made a payment Rs 6, 000/- in cash and rest of the amount by Cheque of Rs 10, 000/- dated[protected].But some of my office people told me do'nt give full amount then I hold the cheque so now they are not calling and ask they money also The cheque payment I HOLD on 26-8-09 . They are threated my parents we know your boy is staying alone .And he told to my advocate he is a chairman of HSBC.and daily calling and giveing mentally troucher. I told them pls give the settelment letter other wise I will not pay a single money .They are not ready to give.if HSBC ready to give the letter then only i will pay the rest amount .So many peoples are tell this bank is giving false statement and letter.

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