HSBC Credit Card — Threatening calls from HSBC recovery agents

Dear Sir,

I am Vijay Borse and I stay in Pune Maharashtra. I am receiving threatening calls from HSBC recovery agent saying that I owe them Rs 22, 000/- towards the payment of credit card bill. The person has first called my wife and asked for my number saying that he is courier agent. The call came from Delhi from[protected] on[protected]. He then called on my mobile but as I was in meeting I could not take the call. I tried calling the same number on same day and next day one person came on line and said that it is PCO number. On 17th June 2009 I got call from [protected] & [protected]and the person said I owe Rs 22000/- towards HSBC credit card bill and I should pay Rs 30000/- as a fine. I asked him to send me detail statement so that I can verify the same as I was in possession of credit card 8 years back i.e. in 2001, and I did settled all bills outstanding at that point of time. The person did not listen to me, abused and threatened me that he will make sure that I do not get job, my visa will be rejected and I will not get any loans henceforth, he also abused me over the phone. Within span of 30 mins i.e. between 3.00 PM to 3.30 PM he called 9 times on my phone and 9 times on my wife’s phone. My family was terrorized by these calls and the family was traumatized and everyone was mentally disturbed by these threatening calls and mental harassment by the credit card company.

Myself, my wife and small kids are now under constant stress, they are very disturbed by this constant threatening on phone.

I have complained about this in Chatushringi Police station in Pune on 17th June @4.00PM. The offence is registered under section 507 in the police station.

I would like to complaint about this, need to know what are the procedures about these things and how can we stop this as me and my family is under metal stress. I do not have intention to avoid bill payment if there is any but I need to get proper statement from Bank explaining the details.

Can you please help me takeing action against these recovery agent and bank as they are threatening me and my family which is not at all acceptable.

Please let me know if you need any documentation in this regard.

Regards
Vijay Borse