[Resolved]  HSBC Credit Card — Harassment by Recovery Agent

Dear Sir/Madame

I was holding a HSBC credit card about 4-5 years back. They recorded a transaction of about Rs.1,500/- which was errornous and reported by me for the same.

After that since i did not receive any response from their end, I cut the card into 4 pieces and sent it back to HSBC stating that i did not want to continue with their card.

Since then i am receiving monthly statements showing unpaid amount. They keep adding interest and penalty charges every month. This phenomenon is happening every month since last 3-4 years accuring a total unpaid amount of about Rs.16K. THERE IS NO ACTUAL TRANSACTION SINCE LAST 3-4 YEARS (EXCEPT THAT ONE ERRORNOUS TRANSACTION)

Recovery agent Mr. Bhagwan Swarup is called from [protected] at odd hours and harassing me using very very foul language. I have even taken recording of this call.

He has even called my home and used abusive language with with 8 year old daughter. Infact she was so disturbed that it took us about a week to settle her down.

Please guide me as to how we can complaint against this person.

Rgds

Niral Dave
Mob: [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

hsbc gold credit card — abusive language by recovery agent

Sir, I am valued customer of HSBC Bank since Aug’2007 and my credit Card No. is [protected]. Due to some unfair seen reason I m making little delayed payment of my outstanding due to same family problem.
Recovery agent has no right to talk to me in a threatening note and in abusive manner vide mobile no[protected] at 5:48 PM on my mobile phone dated 28/01/09., this kind of behavior reflects poor management of their part. Sanjay has no right to talk to me in abusive and loose manner, please teach them some manners that how to deal with people in civilized society.

Thanks & regards
Rajeev Verma
I Mayank Bharadwaj strongly agree with all those people who suffered this unethical activity which a curse to our country .Our rules are strong but there is no one to pursue .What i feel that we all should be come one should help each other by mutual understanding .They might be collector but they cant do anything ..if someone use profanity file a police complain gat notice from attorney .

HSBC Credit Card — Fales transaction and Recovery Agent

Hi Sir

I have credit card holder of HSBC Bank. And the Credit Card Number is . I had some dispute amount of Rs 12500 + amount with the bank in Month Sept 2006.Since i had not done the traction. I had been complaining to the bank since last 2.5 years. But never got answer Because of this i Did not pay the money since that time..

I got call from one of the bank recovery agent Name is Jogindar Singh. He abused my family and told me that if i will not pay the money , He will kill my family and so on. More ever he told me that he is from Police etc. My mother is heart patient and it cause the problem to her.The person given me the other number called O.P. Sharma and he told me that he will seal my home and he will sui me etc.

I seriously want to understand whether bank is doing this or some other agencies are doing this.

I came to know that the amount is reached up to 61 K which is really not acceptable since there were dispute between bank and me.

I want to know to whome should i Approach and how to Approach.
Dear Niral
As a shareholder I am very concerned about HSBC behaviour.I am building a case against HSBC Bank. It is only with your help that we can change these problems. I am going to ask The RBI to investigate the Bank with reference to the complaints that is being lodged.

Please go to this site http://www.youtube.com/watch?v=cB3vbb9Tx7E

This is an interview that I did concerning HSBC.
I have and am helping people in India against HSBC.
If you would like to send me your complaints I will do everything to help you.

Kind regards
Michael Mason-Mahon

E-mail: [protected]@aol.com
Mobile: 0044 [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hongkong & Shanghai Banking Corporation [HSBC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1101
    Pending
    0
    Resolved
    681
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Hongkong & Shanghai Banking Corporation [HSBC] contact information