[Resolved] HSBC Credit Card — CREDIT CARD ISSUE

Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved] HSBC Credit Card — CREDIT CARD ISSUE

J juned mohamed hussain baliwala from Ahmedabad, Gujarat

Dear Sir Myself Imran Y Madhupurwala is using hsbc classic credit card no:-([protected]) since Dec 2007. But this time card has been blocked in one of the hsbc ATM at C.G. ROAD, AHMEDABAD on 10 Sep 2009 but when i tried to take it back but i couldn't and when i talked to customer care they suggested me to use my ADD-ON CARD but it is not usable so i have submited my card to bank and I met Mr. BHAVESH JANI(ASM) there at HSBC BRANCH but he is saying that we cant unblock your card bcoz it is blocked by higher department but when we are checking it on phonebanking no. our card is active and has no problem. For last 15 days i m getting very irritating and i want the problem should get solved faster. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

N.SUDHAKARA BABU

from Ghugus, Maharashtra

Dear sir,

I would like to infome you that, I need to convert my total due of two cards in to EMI. My total due is

Rs 34284.40/-

Kindly suggest me, if you change it into EMI's how much shall I pay per month .

PLEASE INFORME AS EARLY AS POSSIBLE.

BEST REGARDS

THANKING U SIR

nanitkids2k

from Mumbai, Maharashtra

Dear Sir,

I have used HSBC credit card 8 years back and made the full payment by cash of the utilised amount of Rs.15000/- in the HSBC bank in the year 2004. I have received unanimous call on Wednesday from TCS saying that they got by data from CIBIL and have an outstanding in my credit card. The very next day got a call from JM financial saying that they acquired HSBC credit card division and informed me that i have an outstanding in my credit card. have asked them to send me a mail. They have send me a mail this evening saying that the principal outstanding is 15177/- and the overall outstanding is 466000/-. I was really shocked and surprised seeing their mail. My query is

1. As i have paid the overall outstanding how did they not removed my records from CIBIL
2. Even if they claim i have not paid, why did'nt they approached me earlier and approaching now leaving 8 years.
3. If my credit scoring is poor, how come other institutions offered me loans in 2006, 2010 and 2012.
3. How do i resolve this issue.

Kindly help me resolving this issue.

Regards

S. Sridharan