[Resolved]  HSBC Credit Card — WRONG OUTSTANDING BALANCE

I WAS HOLDING HSBC CLASSIC CREDIT CARD NO.[protected] AND USED IT FOR SOME YEARS TILL SEPTEMBER 2009. THE COMPANY WAS CHARGING ANNUAL PRIMARY CARD MEMBEERSHIP FEE OF RS.700/-. THEREFORE I DECIDED TO DISCONTIUE WITH THE CREDIT CARD PROVIDED BY THE BANK AS THE FACILITY WAS PROVIDED BY MANY OTHER BANKS WITHOUT CHARGING ANY ANNUAL MEMBERSHIP FEE. ACCORDINGLY I CLEARED ALL THE OUTSTANDING CREDIT BALANCE WITH HSBC AMOUNTING TO RS.24439 THROUGH SBI CHEQUE NO.966347 DATED 26/09/2009. THE HSBC BANK CONTINUED TO SEND CREDIT CARD STATEMENT SHOWING RS.700 AS ANNUAL PRIMARY MEMBERSHIP FEE. THEY ALSO CONTACTED ME OVER PHONE (ONE NITIN) SEAVERAL TIMES REQUESTING ME TO MAKE THE PAYMENT. I MADE IT CLEAR EVERY TIME THAT I AM NO LONGER INTERESTED IN USING THEIR CARD (WHICH I HAD CUT INTO PIECES) AS I AM GETTING THE FACILITY FREE FROM OTHER BANKS. HOWEVER THE HSBC BANK IS CONTINUOUSLY SENDING ME CREDIT CARD STATEMENTS SHOWING TOTAL PURCHASE OUTSTANDING AS ON 19 OCTOBER 2009 AS RS.5105.10.

IN THE ABOVE PREMISES I WANT THAT THE BANK SHOULD PROVIDE WITH THE STATEMENTS FROM OCTOBER-NOVEMBER 2008 ONWARDS TO SUBSTANTIATE THEIR CLAIM THAT I HAVE EVER USED THEIR CREDIT CARD TO MAKE ANY TRANSACTIONS. IF IT IS NOT PROVIDED WITHIN A PERIOD OF 20 DAYS FROM THE DATE OF THIS COMPLAINT I SHALL BE BOUND TO TAKE FURTHER NECESSARY ACTION UNDER THE LAW.