HSBC Credit Card — Re-issue for new card

Dear Sir,
My name is Vivek Badoni ( on card Vivek Vadoni),i have lost my card before 2-3 months ago, then I have applied two times for new one.I have received the statement for new card but still iam waiting for card
My card no is-[protected] & account no is-[protected].
Waiting for your quick reply.
Vivek
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I've applied for credit card in HSBC PJ New town & their service really sucks...looks like they only work each and everytime when we walk into their branch...I've visited them 4 times since Dec & I havent get my credit card yet as of today...I have not used it but i've already paid for the fee...i didn't expect this from such a reputable bank like HSBC...I wanted to lodge an official complaint to hsbc...why there's inefficiently in PJ branch?could it be due to millions of customers they've until they dont give attention&priority to us?or because we are the small customers compare to the other big customers?but i do see HSBC promoting their Credit cards in shopping complexes...why they promote ehen they cant even attend to a small issue efficiently?I just dont understand...

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