[Resolved] HSBC Credit Card — Abusive recovery team | |
This is with reference to calls made to me for credit card collection by HSBC Credit card recovery team. Mr.Bikesh Singh (Delhi HSBC recovery) called me and asked me to pay Rs.7000 towards my credit card dues. When I asked for a break-up of the amount, he refused saying he himself didn’t have the details. He became rude to me and started shouting at me abusing me to pay the money. This kind of rude behavior with customers is unacceptable, especially when the customer is ready to pay the amount provided he gets the details. I seriously condemn this behavior and request you to take action against such miscreants. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
https://www.consumercomplaints.in/complaints/hsbc-credit-card-c303342.html
It is matter of great regret that HSBC Credit Card & TATA-AIG are charging unlawfully Rs 3906.00 in place of Rs 99 only for r a cancelled policy from TATA-AIG.
Cancelled TATA-AIG Policy No-OOHC[protected].
Please note that I did cancel the above mentioned policy within 3 to 4 days of its inception. As per Tata-Aig, only Rs 99/- should be levied on me.
But unfortunately they have charged the total policy amount + the cancelled amount as follows:
In statement (12 Sept to 11 Oct 09)
1 October[protected] Rs 317.25
In statement (12 Oct to 11 Nov 09)
[protected]-- Rs 3489.75
Actual Expenses made by me:
17 Oct 09 Kopal Comp[protected]Rs 1000/-
20 Oct, Old Tata-aig policy[protected]Rs 358/-
31 Oct 09 Amber[protected]Rs 2294/-
2 Nov Amber[protected]----Rs 469/-
Total Amount------Rs 4121/-
If you will add Rs 99/- for cancellation charge of the tata-aig policy, it should come out Rs 4220/- only.
But they charged me once again extra Rs 3489.75 for the same above mentioned cancelled Tata-Aig policy.
As a result of their wrong entries, you billed me Rs 7702.79---- (Rs 4220/- (the valid Amt) + Rs 3489.75 (the wrong & unjustified amt for the cancelled tata-aig policy) - Rs 6 . 96 (excess Amt paid for Oct 09))
This is shows their lack of concern for the customer & ways of exploiting the poor customers.
Despite I called repeatedly HSBC & Tata-Aig no body is sorting out the problem.
Complaint Reference No (HSBC[protected]
Complaint Reference No (TATA-AIG[protected].
So I request you kindly sort out the issue & direct them to reverse the wrong entries if they really believe in Fair & honesty in business.
My Name- Simadri Kumar Sahoo
HSBC CARD No- [protected]
Mobile No-[protected]
Note- Even if I PAID Rs 4220/- which is the valid amt for the last statement, HSBC have charged interest rate in December 09 statement., which is nothing but exploitation of a poor customer.
In nutshell they have charged me ( Rs 317.25 + Rs 99/- + Rs 3489.75 ) for the cancelled Tata-Aig policy –OOHC[protected].
Request to kindly help me to sort out the issue as the matter is pending for the last 2 months.
Regards
Simadri Kumar Sahoo
[protected]
It is matter of great regret that HSBC Credit Card & TATA-AIG are charging unlawfully Rs 3906.00 in place of Rs 99 only for r a cancelled policy from TATA-AIG.
Cancelled TATA-AIG Policy No-OOHC[protected].
Please note that I did cancel the above mentioned policy within 3 to 4 days of its inception. As per Tata-Aig, only Rs 99/- should be levied on me.
But unfortunately they have charged the total policy amount + the cancelled amount as follows:
In statement (12 Sept to 11 Oct 09)
1 October[protected] Rs 317.25
In statement (12 Oct to 11 Nov 09)
[protected]-- Rs 3489.75
Actual Expenses made by me:
17 Oct 09 Kopal Comp[protected]Rs 1000/-
20 Oct, Old Tata-aig policy[protected]Rs 358/-
31 Oct 09 Amber[protected]Rs 2294/-
2 Nov Amber[protected]----Rs 469/-
Total Amount------Rs 4121/-
If you will add Rs 99/- for cancellation charge of the tata-aig policy, it should come out Rs 4220/- only.
But they charged me once again extra Rs 3489.75 for the same above mentioned cancelled Tata-Aig policy.
As a result of their wrong entries, you billed me Rs 7702.79---- (Rs 4220/- (the valid Amt) + Rs 3489.75 (the wrong & unjustified amt for the cancelled tata-aig policy) - Rs 6 . 96 (excess Amt paid for Oct 09))
This is shows their lack of concern for the customer & ways of exploiting the poor customers.
Despite I called repeatedly HSBC & Tata-Aig no body is sorting out the problem.
Complaint Reference No (HSBC[protected]
Complaint Reference No (TATA-AIG[protected].
So I request you kindly sort out the issue & direct them to reverse the wrong entries if they really believe in Fair & honesty in business.
My Name- Simadri Kumar Sahoo
HSBC CARD No- [protected]
Mobile No-[protected]
Note- Even if I PAID Rs 4220/- which is the valid amt for the last statement, HSBC have charged interest rate in December 09 statement., which is nothing but exploitation of a poor customer.
In nutshell they have charged me ( Rs 317.25 + Rs 99/- + Rs 3489.75 ) for the cancelled Tata-Aig policy –OOHC[protected].
Request to kindly help me to sort out the issue as the matter is pending for the last 2 months.
Regards
Simadri Kumar Sahoo
[protected]
HSBC — wrong recovery of credit card
siri have no cradit card but bank says i can issue a add-on card no [protected]
and recovery agents haras on phone also i can apply a bussiness loan in hdb finencial than give me a control number no[protected], hdb bank says i can't provid the loan because you have difault in cradit card
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![Hongkong & Shanghai Banking Corporation [HSBC] Phone](/img/bn/phone.svg "Hongkong & Shanghai Banking Corporation [HSBC] Phone"){kind=small}
+91 22 6680 0001
+91 22 6666 8890
+91 22 2263 6666
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52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
It is matter of great regret that HSBC Credit Card & TATA-AIG are charging unlawfully Rs 3906.00 in place of Rs 99 only for r a cancelled policy from TATA-AIG.
Cancelled TATA-AIG Policy No-OOHC[protected].
Please note that I did cancel the above mentioned policy within 3 to 4 days of its inception. As per Tata-Aig, only Rs 99/- should be levied on me.
But unfortunately you have charged the total policy amount + the cancelled amount as follows:
In statement (12 Sept to 11 Oct 09)
1 October[protected] Rs 317.25
In statement (12 Oct to 11 Nov 09)
[protected]-- Rs 3489.75
Actual Expenses made by me:
17 Oct 09 Kopal Comp[protected]Rs 1000/-
20 Oct, Old Tata-aig policy[protected]Rs 358/-
31 Oct 09 Amber[protected]Rs 2294/-
2 Nov Amber[protected]----Rs 469/-
Total Amount------Rs 4121/-
If you will add Rs 99/- for cancellation charge of the tata-aig policy, it should come out Rs 4220/- only.
But they charged me once again extra Rs 3489.75 for the same above mentioned cancelled Tata-Aig policy.
As a result of your wrong entries, you billed me Rs 7702.79---- (Rs 4220/- (the valid Amt) + Rs 3489.75 (the wrong & unjustified amt for the cancelled tata-aig policy) - Rs 6 . 96 (excess Amt paid for Oct 09))
This is shows their lack of concern for the customer & ways of exploiting the poor customers.
Despite I called repeatedly you people & Tata-Aig no body is sorting out the problem.
Complaint Reference No (HSBC[protected]
Complaint Reference No (TATA-AIG[protected].
So I request you kindly sort out the issue & reverse the wrong entries if you really believe in Fair & honesty in business.
My Name- Simadri Kumar Sahoo
HSBC CARD No- [protected]
Mobile No-[protected]
Note- Even if I PAID Rs 4220/- which is the valid amt for the last statement, you people have charged interest rate in December 09 statement., which is nothing but exploitation of a poor customer.
In nutshell you have charged me ( Rs 317.25 + Rs 99/- + Rs 3489.75 ) for the cancelled Tata-Aig policy –OOHC[protected].
Request to kindly go through my Credit Card statements & look into the matter as it is pending for the last 2 months.
Regards
Simadri Kumar Sahoo
[protected]