[Resolved] HSBC / Credit Card — card not received but cr card statement received. May be issued by someone

Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved] HSBC / Credit Card — card not received but cr card statement received. May be issued by someone

S SERALATHAN MANICKAM from Kodungallur, Kerala

I have been apporached by HSBC Credit Card Agent for a new card and I filled the form in May 08. I have received SMS through my cell phone that my HSBC Credit Card has been despatched on 26/05/08, but to my surprise I had not received the card till date. Though i have lodged my complaint through their land line phone, the receiving operator was so casual in receiving the message and informed me that I need not worry about the card and it will not be handed over to any unauthorised person. To my suprise, on 2nd Aug 08 I have received a credit card statement for the card I have not received so far. According to the statement that I have received, my credit card no. is [protected] and my account no. is[protected] statement showing a credit of Rs.100 to the above. I was unsuccessful to contact HSBC over phone. Hence this complaint. Repeat I HAVE NOT RECEIVED MY CREDIT CARD BUT THE STATEMENT. STOP MISSUE OF CREDIT CARD BY SOME ONE. HSBC ACT NOW. SERALTHAN MANICKAM /112/17 KARPAGAM AVENUE 4TH STREET /CHENNAI 600028 Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Tushar Chauhan

from Delhi, Delhi

HSBC — No Statement Received

Hi
I Haven't Received Any Statement & Reminders Of Due Date & Amount
Pls Call Me At [protected]
Waiting From Ur Side
Thanks
Tushar Chauhan

PARTHA SAMAI

from Kolkata, West Bengal

HSBC Credit Card — REPEAT CARD STATEMENT

I have been very punctual in paying off my entire outstanding amount. HSBC has been sending the card statement in my office address with a covering letter mentioning that it was undelivered in my residence address.

I have recieved each & every card statement & paid each one of them that too the full amount.

I have no idea how to stop this unproffessional act.

Regards

VENKKATESAN

from Hyderabad, Telangana

I wish to inform that i have closed the HSBC credit card on 28/05/2004 by paying the dues however it has been reported "Write off" in cibil kindly let me know the dues or how to get out of this.

S.Angapparaj

from Mumbai, Maharashtra

Hsbc statement not received — Hsbc statement not received

Sir,
Last few months I have not received any HSBC Credit card bills and MY credit card number is [protected] and some unauthorised appears now. need responsible answer.

Rajeev Khureshi

from Sholinghur, Tamil Nadu

Dear sir,

Sorry to hear about your problem. Please confirm your full name, billing address, card expiration number and CVV code (3 digit code behind your card) and we will look into the same ASAP. It could be a minor technical glitch, and we can solve it within 24-48 hours.

Regards,
Rajeev

v.saini

from Noida, Uttar Pradesh

HSBC/Credit Card — asking for extra money/never send the statement

I had a credit card from HSBC number([protected]) . I used this card for a month and then after a long wait for the statement , i called the customer care , and they said my payment is due and due date is already expired , i was in a big shock as they never sent me any email , hard copy , or sms regarding my payment due. I settled the money and complained them to send me statement each month . but they never turned back and after 3 years they send me a letter saying , i have not paid the amount as 20000 . This is not done . If they would have informed me about my statement , i would have payed the amount on time . as per i remember , i tear down the card and given it to fire. May be i forget of paying around 5 thousands rupee. but is it not bank responsibility to send atleast a statement at regular time .