HSBC / Credit Card — The bank has put hidden/Annual charges on my card while they told me that its a tolly free card with out any charges

Address:Chennai, Tamil Nadu

Dear Sir,
My card no is [protected].When the card was issued to me the bank told me it was free of cost.but after one year they charged me some annual fee i called to the customer care of HSBC BANK and ask them to cancel my card.they charged me 3300 as membership and annual charges.Also Every month they started to send me the charges with late fees. currently the amount is some arround 7000.Finally i called up for settlement and i settled the amount. Even i received the 0 balance statement from bank.But if go for another bank for personal loan they said your name is there in CIBEL database as settled and rejected my application.
HSBC customer care not reponding properly not accepted to remove the name from the CIBEL database.
Please help me how to get cleared form CIBEL database and receive the loads from other banks.
The main complaint is why the bank guys giving wrong commintment with customers saying that lifetime free and finally we are suffers with their wrong commitment.
Please find below the zero balance statement form HSBC.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

Please go to this site. This is an interview that I did concerning HSBC.

http://www.youtube.com/watch?v...


If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

http://timesofindia.indiatimes...

http://www.indiaconsumerforum...

http://www.consumercomplaints...


https://www.consumercomplaints.in/?search=hsbc+bank

Now ask yourself is this the Bank for you in India.

So if you would like to contact me and send me your phone number I will call you personally.

Kind regards
Michael

Mobile: 0044 [protected]
E-mail: [protected]@aol.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hongkong & Shanghai Banking Corporation [HSBC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1101
    Pending
    0
    Resolved
    681
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Hongkong & Shanghai Banking Corporation [HSBC] contact information