Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved] HSBC - Credit Card — Full and Final letter not issued despiste of agreed payment

chandan_85

from New Delhi, Delhi

Address:

West Delhi, Delhi

I'd a HSBC credit card [protected].

I'd some dispute with bank, and atter that I stopped payment. Few days back, a collection officer Reetu was following to me. She not left any kind of harrassment trick and after uncountable harrsement as well as threating calls from Reetu (Mob # [protected]), she promised to me that bank will issue me Full and Final Letter, If i pay Rs 10000 in one shot. She made me assured very well that after 5 to 7 days, Letter would be in my hands.

After her assurance and confirmation, I made payment on 29th Dec'10 through Cheque No. 269945. Payment collector officer (Jabbar Khan, Mob # [protected]) also wrote "Full and Final Payment received rs 10000/- by cheque" as instructed by Reetu.
Authorized Collection Firm Name : Waves Enterprises, A-828, 1st Flr, Near Hanuman Mandir, Shastri Nagar, ND-110052.

Now It's been more than 15 days gone and I'm still waiting for letter. Reetu is not responding my phone calls not giving any kind of status. When I contacted with Agent (Jabbar Khan) who collected the payment cheque, I came to know that bank has not approved settlement letter.

It's totally a fraud case where anybody becomes bank authority and torture to customers.

Kindly suggest me what action shoud take on this or how I'can get the same from bank.

Chandan
[protected]
New Delhi - 45

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Hongkong & Shanghai Banking Corporation [HSBC] reviews

View all 1101 Hongkong & Shanghai Banking Corporation [HSBC] Reviews

Comments

Michael Mason-Mahon

Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

Please go to this site. This is an interview that I did concerning HSBC.

http://www.youtube.com/watch?v...

If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

http://timesofindia.indiatimes...

http://www.indiaconsumerforum...

http://www.consumercomplaints...

https://www.consumercomplaints.in/?search=hsbc+bank

Now ask yourself is this the Bank for you in India.

So if you would like to contact me and send me your phone number I will call you personally.

Kind regards
Michael

Mobile: 0044 [protected]
E-mail: [protected]@aol.com