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Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved]  HSBC Credit Card — NOT GETTING STATEMENT OF BILL

Address:Ahmedabad, Gujarat

Respected Manager

i am your customer, i have a credit card of your HSBC. My credit card number is [protected]. My complain is, i m not getting my credit card bill statement properly in regular base. I[censored] do not give proper services then i do not want to get your card and services, Every month i have to call in customer care department and tell them that send me statement my credit card, every time they are not update my complain. If you want i am always being your customer for long long time, then send me statement time to time please please.....
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

HSBC — not getting the CC statement

Hello,
This is the first time i am seeing the credit card statement from the day i have taken the CC till now i din't get statement to my postal address as well as through email & i have requested for so many times i din't get not even once also when ever i tried to call customer care after entering my correct credit card number it will say entered number is incorrect please re enter unable to reach customer care also.

Now i lost my credit card & asked to block the card.
Because of not getting the statements i am unable to know the balance & due date i am not the responsible for the balance amount...

my CC no. [protected]
my no. [protected]
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HSBC Credit Card — Not receiving statements every month

I m not getting my credit card statement regularly.

My card No. is [protected]

thanx
Reply
This is the E-mail address where you should send your full complaint to Mr Gannesh Bharaadhwaj, he is head of personal Banking in India. [protected]@hsbc.co.in

If he will not help you please contact me and I will help you.



Kind regards

Michael Mason-Mahon
Mobile: 0044 [protected]
E-mail: [protected]@aol.com

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