[Resolved]  HSBC Credit Card — Clearance letter not issued even after 7 months

HSBC Credit Card — Regarding unsatisfactory answer

I am holding your Credit card no [protected]. HSBC Bank charged finance charge & service tax of rupees 1713.09 & 211.74. But anyone from the HSBC Bank is not telling me about this charges.

When i visited the HSBC Bank(sec-18 noida Branch) no one was there, ready to give the answer of queries. Every time they told me you confirm everything from phone Banking.

So I totally confused regarding to pay the bill, he was saying that i have to call the customer care for further clarification,but they are also not giving me any satisfactory answer.Even Bank employees is not giving me satisfactory answer.
I have to ask one think if i everything is happen on phone banking then whats the need of customer care in Bank.

hi there,

i was holding a hsbc credit card & settled the amount fully & the card also expired last year. but all of a sudden i got a statement showing outstanding(this march or feb). i tried calling up the customer care nos but no one is giving me the correct details.i dint get any credit card from the bank. then i asked them to freeze the card. the best part is i dont know the new card number. i dont have any complaint no also.

i dont know what to do?? will anyone pls let me know what to be done??

Thanks

HSBC Bank/Credit Card — Clearance letter not issued even after 7 months

Dear Sir,
I would like to bring it to your notice that I was holding a credit card of HSBC No. [protected],which was surrendered due to unsatisfactory services & full & final payment was made on dated 30 May’10 wide letter no.FFS/CPD/NWOFF/NDH/MC/SERCO/26052010/35.I was assured by the concerned person that I will receive letter of clearance within 90 days but it has been more than 7 months,I have neither received my clearance letter & I am receiving statements with additional interest.
You are requested to issue clearance letter at the earliest.
Regards,

Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

Please go to this site. This is an interview that I did concerning HSBC.

http://www.youtube.com/watch?v...


If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

http://timesofindia.indiatimes...

http://www.indiaconsumerforum...

http://www.consumercomplaints...


https://www.consumercomplaints.in/?search=hsbc+bank

Now ask yourself is this the Bank for you in India.

So if you would like to contact me and send me your phone number I will call you personally.

Kind regards
Michael

Mobile: 0044 [protected]
E-mail: [protected]@aol.com