Hongkong & Shanghai Banking Corporation [HSBC]

HSBC Credit Card — Looting customer in the name of annual fees on an expired credit card

harikamal

Address:

Tamil Nadu

Dear Sir,

I had an HSBC Gold credit card (Card no. [protected]) which got expired in 02/09.

During the time of expiry I was having 0 outstanding balance in the card.

After that I never got any statement via email or post.

Now on 02-Feb this month I got a call from customer care asking me to pay Rs 8000+ on that card. And he was not able to clearly say on what basis I'm supposed to pay.

Again today I got a call from some other person from number :[protected] Claiming to be some manager and he started threatening me that I must pay this immediately otherwise they will block all my accounts etc.

Please let me know what should I do.

Thanks & Regards
Kamal

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Comments

Michael Mason-Mahon

Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

Please go to this site. This is an interview that I did concerning HSBC.

http://www.youtube.com/watch?v...

If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

http://timesofindia.indiatimes...

http://www.indiaconsumerforum...

http://www.consumercomplaints...

https://www.consumercomplaints.in/?search=hsbc+bank

Now ask yourself is this the Bank for you in India.

So if you would like to contact me and send me your phone number I will call you personally.

Kind regards
Michael

Mobile: 0044 [protected]
E-mail: [protected]@aol.com

harikamal

Hi Michel,

Thanks for writing to me.

This issue got settled and I got an email from HSBC stating that my account balance has bees zeroed.

Thanks for Customercomplants.in and HSBC.

Regards
Kamal