[Resolved] HSBC Credit Cards — HSBC Payment Dispute | |
Hello, I had been using HSBC credit card since 2006 and wasn't satisfied with it even then. Later in August 2007, I had dropped in a cheque for Rs. 7000/- on 2nd Aug 07, Chq no:67050 - UTI (Axis) Bank as credit card payment. Few days later I got a letter saying that my cheque has been rejected and I should issue a new cheque. when i checked my bank account, i saw that on 4th August '07 the amount(Rs 7000) has been debited. I called up customer service and they asked me to wait for next month's statement. When I got my statement for August in September '07, it showed that the cheque has been rejected from HSBC and payment returned. But I haven't received this amount back in my bank account till now. I had faxed statements and letters to their Regional Chennai office but in vain. I emailed them several times mentioning the disaster, sent them all the required proofs but they kept giving me weird reasons and kept adding interest every month. I emailed their nodal office also but the case is still pending. They had issued me a new card it seems which i never received. The old card account shows closed and so does the new one but it has an outstanding amount which they are asking me to pay. I have cleared all the other pending dues except for the disputed amount and the interest charged for it. I have been trying to resolve this issue for the past two years but HSBC is horrible and i would never like to be associated with them again. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 22 6680 0001
+91 22 6666 8890
+91 22 2263 6666
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
HSBC Credit Cards — Blocking of Salary/Savings Account
This is to report an illegal blocking of my savings/salary bank account by the HSBC Credit Card department.Inspite of me agreeing to pay and requesting for bill statement and credit report, my savings bank account has been blocked without my approval.They have also not responded to any of my mails, despite several reminders.I have been subjected to mental harrasment and no information from the HSBC Credit Card collections department.I have already reported the crime to Kolkata Police.Kindly suggest the future course of action as I am the sole eraning member of the family.I have financial commitments towards my son's education and mother-inlaws treatment and I need my salary every month.