[Resolved] HSBC — Settlement of Credit Card | |||
I used to own HSBC credit Card # [protected]. Due to some personal reasons I was not able to make payment. Than I got a call from Neeta Singh (working with HSBC), she informed that the bank is ready to settle the amount @ Rs 11,400, in case I make minimum payment of Rs 1,000 right away and rest Rs 10,400 in the next month. I aggreed and made the payments as asked, and got a letter from on Bank's Letter Head that the credit cards dues are settled and @ Rs 11,400 and I would receive an NOC letter in due course. Even After 3 months I did not receive any NOC, and again got a call from HSBC stating that I need to pay Rs. 3,000 as I paid Rs. 10,400 against settlement so Rs. 1000 due and rest is the interest amount on it. I explained them the whole case, but they said that their settlement manager Neeta Singh has just FOOLED me to get Rs. 10,400, and I need to pay Rs. 3000 if I want to close the case else they won't issue any NOC and won't clear my CIBIL record for the same. Can you please suggest what should I do. -Ankur Bhandari [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
please do not make any payment now. you call to the customer care of HSBC and tell them the incidents happened. you may have to fax the settlement letter to their Bombay office.
Reply
abe saale agar letter mil gaya hai settlement ka aur tune time pe payment bhi kar diya hai to fir kahe ka tension.
Gaand mai danda kar de hsbc ke - rbi ko mail kar settlement copy ke saath - hsbc ka banking licence cancel ho sakta hai because ye fraud hai
Gaand mai danda kar de hsbc ke - rbi ko mail kar settlement copy ke saath - hsbc ka banking licence cancel ho sakta hai because ye fraud hai
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