[Resolved] HSBC, M G Road, Bangalore — HSBC Trouble to Customer Amol Lobo | |
I hold a NRE account with HSBC Bank, M G Road Bangalore. Few days back I issued a cheque for an impotant deal and the cheque was rejected beacuse my signatures were not availbale with HSBC. I am fined becasue my cheque was not cleared and this is solely due HSBC bank mistake that my signatures were not scanned and uploaded. How can a bank issue a cheque book or create an account without the account holder's signatures? I need compensation for loss of time and money I have incurred. Regards Amol Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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![Hongkong & Shanghai Banking Corporation [HSBC] Phone](/img/bn/phone.svg "Hongkong & Shanghai Banking Corporation [HSBC] Phone"){kind=small}
+91 22 6680 0001
+91 22 6666 8890
+91 22 2263 6666
![Hongkong & Shanghai Banking Corporation [HSBC] Website](/img/bn/www.svg "Hongkong & Shanghai Banking Corporation [HSBC] Website"){kind=small}
![Hongkong & Shanghai Banking Corporation [HSBC] Address](/img/bn/location.svg "Hongkong & Shanghai Banking Corporation [HSBC] Address"){kind=small}
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
I can do nothing but agree with you on the incompetency of HSBC Bangalore.
I hold, what they call, a Premier account. I believe the service should also be of "Premier" quality but all i get is evidence of their lethargy!!
For every 5-6 mails i send, I am lucky if i get one single response! In the last week I got a generic mail asking me to send a self attested copy of my PAN card copy to HSBC with a lead time of 3 days. All this was provided to HSBC at the time of account opening, which they have obviously failed to upload. I have also given it to them physically during the last year and they seem to have lost it again. I have mails backed up to confirm that they will be liable for any charges that may be applied to my account to pay for their incompetence.
They even rejected a cheque just because it was short of 15KINR in the cash account. This also happened because one of my SIP's went out a day or so before! BUT- could they not intimate me before returning the cheque?? i had over 10 lacs in mutual fund deposits with them at the time!!!
Frustrated
Prasudh Uthappa