[Resolved]  HSBC - Personal Loan — Wrongful entry in CIBIL

I had taken a loan from HSBC in 2006 and subsequently I was offered a top up loan provided I agree to reschedule the current loan to the original tenor. On agreement I was given the new loan but the old EMI was not charged to the proper account due to a mix up by the bank itself. Though I kept them informed and was following up with the bank it put my name into CIBIL and now they say that I must pay them the complete amount. Since it is the mistake of the bank I want my name removed from CIBIL so that my credit rating is not damaged due to the mistake of a representative of the bank. I would like to know how to go about this since I find that this is unethical on the part of the bank.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hongkong & Shanghai Banking Corporation [HSBC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1101
    Pending
    0
    Resolved
    681
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Hongkong & Shanghai Banking Corporation [HSBC] contact information