Freecharge Payment Technologies / FreeCharge.in

[Resolved] http://www.Freecharge.in / — Recharge Mobile Through net banking and Balance deducted from Account but didn't get Balance in mobile

priya naysrania

from Delhi, Delhi

Address:

South Delhi, Delhi

Hi

I recharged [protected] Mobile Number from http://www.freecharge.in/ and choosen the option of net banking my 50 Rs cut from my Bank account but still i didnt get any Balance in my mobile.
This is very good site for recharge prepaid mobile but they dont have any customer care contact no they have only mailing address and mail in their site so i mailed them yesterday but still didint get any response.
Please do the needful.

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Aug 19, 2016

Complaint marked as Resolved

Verified Support

Nov 12, 2012

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Hey Priya,

Refund against Order: FCVW[protected] has been completed through our payment gateway on[protected]. Request you to get in touch with your bank along with Refund Refrence Number: CCA12KOMJ655.

Wish you & your family lots of joy and happiness this diwali !!

For further queries feel free to write us at [protected]@freecharge.In or visit the below mentioned link in order to assist you.

Http:/Support.Freecharge.In

once you submit all the details, your query will be addressed with in 24 hrs.

Regards,
freecharge team
www.Freecharge.In

happy freecharging!!!