[Resolved] Hul Pureit — Consumable replacement

[Resolved] Hul Pureit — Consumable replacement

S satish barapatre from Bengaluru, Karnataka

Dear Sir I have logged a complaint with the helpline on 2nd Oct for battery replacment. It is more than 4 days now ( Though they promise for battery replacement within 72 hours). We are without purified water for last 4 days. (The product haus auto shut mode the moment battery is over and you can't use it). I ahve spoken almost 10 times and escalated to floor supervisors (Mr Rajat Gupta.Ms Sarita,Pulkit sharma) and all of them are bunch of irresponsible people with no ownership. They are non responsive . Kindly help me on this so that other customer do not face such challenge Satish Barapatre D15/a8 FF Orchid Floors Ardee City Gurgaon M-[protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
1 Comment	Share
Submit Close

Related PureIT / Hindustan Unilever reviews

View all 1721 PureIT / Hindustan Unilever Reviews

Comments

Pureit Team

from Mumbai, Maharashtra

Dear Mr. Satish Barapatre,

This is in reference to your blog posted on https://www.consumercomplaints.in site regarding your concern Complaint.

We would like to thank you for taking the time and effort to reach us and provide valuable feedback on our product and services.

We would apologies for the inconvenience caused to you.

Our personnel visited you and had resolved your concern & trust the action taken had been done up to your satisfaction.

We would also request you to confirm me regarding the resolution of your concern.

You are most welcome to login into www.pureitwater.com and provide your feedback with respect to our service.

Rest assured of continued support always.

Regards,
Pureit Team.