Comments
HUL Pureit — Complaint Attended not satisfied with explanation
The complaint I made about the sediments found at the bottom of the water collecting unit was attended to by your technician today. To my question as to what is the dirt about, he clarified that the carbon in excess comes up from down and settles in the collecting unit. Nevertheless, the water drawn from the tap will not carry these deposits. Earlier, I found dust as such which I cleaned. When I asked him how could allow dirt inside, he said dirt sometimes enter through the rear of the collecting unit.I wonder how could this be possible and how HLL ensures pure water. Let the Quality team satisfactorily explain and also clarify as to how the cargon gets settled at the bottom of the unit.I would like to reinstate that if I find either, in the filtered water any more, I will claim the Rs.1 crore challenge thrown by HLL, to the public.
K.HARIHARAN
[protected]
HUL-Pureit — not attending to replacement of battery
REQUESTED FOR REPLACEMENT GERMKILL BATTERY KILL ON SUNDAY14TH JUN WTH ASSURANCE OF REPLACEMENT WITHIN 3 WORKING DAYS BUT NO TRACES SO FARCUSTOMER ID [protected], PHONE 65112690
D/Sir,
I have one Pureit water purifier near about last 11/2 years. I have complain several times to your customer care to supply the Battery Kit. I regrett to inform you that I am not getting the Battery Kit Timely, stiil now my Pureit is out of service due to non supply of Battery Kit.
I am requesting you to take necessary action regarding the said problem.
Thanking you,
Your's faithfully
Dipankar Das
P.O + Vill. Boinchi Gram
P.S. - Punduah
Dist. - Hooghly
PIN- 712135
Mobile - [protected]/ [protected]
I have one Pureit water purifier near about last 11/2 years. I have complain several times to your customer care to supply the Battery Kit. I regrett to inform you that I am not getting the Battery Kit Timely, stiil now my Pureit is out of service due to non supply of Battery Kit.
I am requesting you to take necessary action regarding the said problem.
Thanking you,
Your's faithfully
Dipankar Das
P.O + Vill. Boinchi Gram
P.S. - Punduah
Dist. - Hooghly
PIN- 712135
Mobile - [protected]/ [protected]
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+91 92 3050 0500 [PureIt]
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
HUL Pureit — defiency of service
sir,I had purchased the pureit water filter from the company about 10 months back.last month there was a hole in the mesh and there was also a leak at the bottom.despite repeated call to the executives there has been no response from the company whatsoever.only empty promises that they will come"tomorrow'.Perhaps tomorrow never comes for them.I am shocked that this is the kind of service that a reputed co. like Hindlever provides.Probably they should stick to making soaps and toothpaste!