Hul Pureit — Not receiving battery kit till now

Address:Pune, Maharashtra

My consumer id is [protected]
On name Anjan Das
I booked 1 battery kit and 2 mesh on 2nd Sept 2012 but till now I have not received the things and not also a single call from technician team. I dont know what all problem they have because when I was staying in Navi Mumbai when I call them they responded us within 48hrs I would appreciate Navi Mumbai effort But when I shifted to Pune I did not expected such type of service I would receive here

If you have time to respond my contact no.:[protected]
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Dear Sir,
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics
Dear Sir,
This is in continuation to concern mentioned in your blog dated 29th September 2012 regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. Our customer care executive visited your place on 30th September and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics

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