Hul/pureit — Replacement of Battery Kit, Servicing | |
Dear Sir, I hope you will take care of this complaint. I have requested for a replacement of the Germ Kill battery Kit for Pureit Water Purifier. It has been 2 weeks that the request was placed and still now the company has not taken any initiative to replace and service the purifier. I have called the Customer Care people 4 times and no one has taken the request seriously. I am staying in Bangalore and i feel this way of servicing people is the last thing in the world one would like when it comes to critical things such as Water Purifiers. My Cell no. is [protected] and hope that you will take up the issue with the company and give people like us some hope of your presence. My Customer ID is [protected] Was this information helpful? | |
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
This is with reference to your comment on this website and the concern you have with the functioning of Pureit.
As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.
Rest assured for continued support always.
Regards
Pureit Team