| Address: | Mumbai City, Maharashtra |
From: kiran desai <[protected]@gmail.com>
Date: Sat, May 28, 2011 at 9:37 AM
Subject: Fwd: Kind Att Mr Vivek Modi
To: [protected]@hmil.net, [protected]@hmil.net, [protected]@modihyundai.com, [protected]@modihyundai.com, [protected]@modihyundai.com, [protected]@gmail.com
Dear sir,
with further reference to the enclosed mails i regret to inform you that neither Modi-hyundai or Hyundai motors India ltd is interested in resolving my problems & issues but after 4-5 days of followup i took the car to the Modi hyundai showroom and i tried to call Mr.Vivek Modi first he didn,t pick up the cell phone then when i called through the showroom no he pickup the phone but i was not given proper response then after some time Mr Vivek Modi was in office i tried to meet him i was told to wait for 10 minutes, but since there was no response and he didn,t call me upto 45 minutes i again reminded the operator and he denied to meet me and told he is busy and it seems as if i have made a mistake by buying HYUNDAI ASCENT CAR because i have to take the car to garage every week and as if i don't have any other work to do and my time has no values.
so looking into all the facts i have left the car in your Modi Hyundai showroom with GM Mr. Boney Fernandez and you are requested to
either give me a new car or take the car back or i am going to consumer court for the harrassment and the defective car given to me.
kindly look into the matter at the earliest
Thanking you
Kiran Desai
[protected] Forwarded message[protected]
From: swati desai <[protected]@gmail.com>
Date: Sat, May 28, 2011 at 8:42 AM
Subject: Kind Att Mr Vivek Modi
To: [protected]@hmil.net, [protected]@modihyundai.com, [protected]@modihyundai.com, [protected]@hmil.net, [protected]@modihyundai.com, [protected]@gmail.com
5 th REMINDER
[protected] Forwarded message[protected]
From: swati desai <[protected]@gmail.com>
To: [protected]@modihyundai.com, [protected]@hmil.net, [protected]@hmil.net, [protected]@modihyundai.com, [protected]@hmil.net, [protected]@modihyundai.com
Date: Fri, 27 May 2011 07:12:50 +0530
Subject: FW: Kind Att Mr Vivek Modi
4 th REMINDER
[protected] Forwarded message[protected]
From: Customer Relation <[protected]@hmil.net>
Date: Thu, May 26, 2011 at 11:36 AM
Subject: FW: Kind Att Mr Vivek Modi
To: [protected]@gmail.com
Dear Mám,
This has reference to your email below. We have gone through the contents of your mail and at the onset, we regret any inconvenience caused.
We are taking up the matter with M/s Modi Hyundai and our west regional office, Mumbai[protected].
They would be contacting you for the resolution of your concern.
Till then request you to kindly bear with us.
Thanks & regards,
CR Team
Hyundai Motor India Ltd.
Contact No:[protected]
[protected][protected][protected][protected]
From: swati desai [mailto:[protected]@gmail.com]
Sent: Wednesday, May 25, 2011 11:10 AM
To: CCS GROUP ID; [protected]@hmil.net; [protected]@modihyundai.com
Subject: Fwd: Kind Att Mr Vivek Modi
[protected] Forwarded message[protected]
From: kiran desai <[protected]@gmail.com>
Date: Wed, May 25, 2011 at 10:50 AM
Subject: Kind Att Mr Vivek Modi
To: [protected]@hmil.net, [protected]@hmil.net, [protected]@modihyundai.com, [protected]@gmail.com
Dear sir,
With reference to the enclosed letter i would like to inform you that my problems and not solved till today and the car is giving problems
every now and then. problems;
1) last week we went to marriage the car did't start way back and in front of 30-40 guests we had to take help of 3-4 people to push the
and start
2) on[protected] car's music sysetm & a/c got stop and power window was also not working luckily we were in front of Hyundai showroom
at irla and they got repaierd or we would have all died in the car.
3) while going to pune on[protected]we had same problem power windows stop working and i called your GM Mr.Boney Fernondaz he gave
me helpline no [protected] but i didn't recieve proper responce and i have to call some road side mechinace he fixed some fuse and it
started working
4) Again on[protected] while coming back from panchigani on ghat i had a problem some noise started coming from engine and after some
time RPM , Fuel & Tempreture all come on 0 (zero) and i called your helpline no he is telling if the car is runing you come to Mumbai and
show us that time i called Your GM & Mr.Mohite but thay didn't pickup the phone
secoundly i called on[protected] &[protected] times to Your GM & Mr.Mohite but thay didn't pickup the phone the car's RPM , Fuel & Tempreture meter are all on 0 (zero) till now
so you are kindly requested to look into the mater as the car is giving lots of problems and i am of the opnion that i have been given the defective piece so my car replaced should be replaced
Thanking you
Kiran Desai
Cell; [protected]
[protected] Forwarded message[protected]
From: swati desai <[protected]@gmail.com>
To: [protected]@hmil.net, [protected]@hmil.net, [protected]@modihyundai.com
Date: Mon, 25 Apr 2011 18:26:37 +0530
Subject: Kind Att; The Managing Director & CEO
To, Dated :[protected]
Modi Motors Agencies Pvt Ltd
Goregaon, Mumbai -400062
Kind Att; Mr. Vivek Modi
Dear Sir,
I would like to inform you that i have purchased Hyundai accent car bearing no. MH-01-AV-4837
In the month of December 2010. From the second day i was facing problem in the car , and i called
The service centre and your sales executive , they promised me that they would take care of it ,
But my problems were not solved . Thereafter i met your GM but the problems are not solved
Till date .
Secondly i would like to inform you that i am using Hyundai accent car from last 8 years and i was very satisfied and inspite of having many other options like Maruti, Volkswagon,... i again purchased
Hyundai accent car , but this time i am disappointed with my purchase of Hyundai car as i feel i have given a faulty and defective piece , because i was unable to start my car the very next day . even today if i have drive my car for 30 – 40 kms and if i switch off the engine then i have to wait for an hour so that the car cools down and i can restart it again . There are many other problems like : if one the power window is used the other doesn’t work , the viper blades have worn out without using , window glass rubbers are worn out and i am surprised that a 4 – 5 months old car is giving all these problems and i think that i have been given the defective piece so i am of the opinion of my car replaced .
I have that you will do the needful in the above matter and obliged .
Awaiting for an early response from your side .
Thanking you ,
Swati Kiran Desai .
Cell no :- [protected]
C C ;Mr. H.W. Park
Hyundai complaint no Sr No. [protected]
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