[Resolved] Hyundai — Dubious schemes from Hyundai..Beware | |
20th February, 2009 Managing Director Hyundai Motors India Ltd Mathura Road New Delhi Dear Sir, I have booked Accent Executive CNG with your motor plaza at Mathura Road on 21st Jan.09; at the time of booking I was confirmed that I will be eligible for exchange bonus after selling my old car. After paying full amount, I am being informed that exchange bonus is for blood relation; And since my old car was in my fathers name & the new car being purchased in my wives name, exchange bonus wont be applicable. Had it been conveyed to me before, I would have purchased the car in my fathers/my name. Moreover, in no document given/published/advertised by Hyundai indicates the clause. At this juncture after making the payments I feel cheated ; hence its requested to either fulfill commitment of exchange bonus or return the money with 18 % interest. Looking forward to reply at the earliest. Thanks & Regards, Manoj Mishra [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
To,
M/S. Hyundai Motors.
Dear Sir/ Madam,
I have been a Hyundai customer since past 10 years and own many cars. Recently I have purchased a product of yours i.e. Hyundai verna CRDI SX Model. Car registration No. is DL8CS1161 & purchased it from Himgiri Hyundai wazirpur Industrial area. New Delhi. I think that I have done a blunder mistake to buy this car because from the day one. I am having problems in this car as mentioned below :-
1). Car allienment is out & it goes itself to left side of the road without touching the stearing.
2). Tiers are finished at the mileage of 25, 000 Kms. They have lost their girpment.
3). Airconditioner does not work in the day time .
4). Fog lamp & head lamps bulbs are so poor that fog lamps are better when offs because it gives light like a night bulb.
5). Mileage is not more that 10 Kmph in city & 13 Kmph On the highways, now today is almost 1 year & 1 month. I have complaint many a times in your different Hyundai workshops like.
1). Himgiri Hyundai wazirpur Industrial area.
2). Samara Hyundai G.T. Karnal road.
Whenever I go they guys always said to me that your car is perfectly all right when I go to samara they said that our alignment machine is not working. When I said to the person he told me that everything is okay & your tiers will not wear out at but at the mileage of 25, 000 Kms. the tires are finished.
On 19-04-09 I have received a call from your side their was some Mr. Swagato saying that I am calling from direct Hyundai & he also gives me the complaint no. i.e.[protected] & the telephone No. is +[protected] then again I received a call on
30-04-09 that was some Miss Esha. I also told to her the same & she also said that you don’t have to worry we are from direct Hyundai & I forward your complaint to our engineer executives. But not a single action is taken towards my problem till now .12-05-09 was the recent call which I received from samara Hyundai & she also said me the same things. I request you to kindly show me the path forward, as I am planning to file a legal suit against them to compensate me by either providing me a replacement new car or returning the complete cost of my car.
Regards,
Varun Jain.
M/S. Hyundai Motors.
Dear Sir/ Madam,
I have been a Hyundai customer since past 10 years and own many cars. Recently I have purchased a product of yours i.e. Hyundai verna CRDI SX Model. Car registration No. is DL8CS1161 & purchased it from Himgiri Hyundai wazirpur Industrial area. New Delhi. I think that I have done a blunder mistake to buy this car because from the day one. I am having problems in this car as mentioned below :-
1). Car allienment is out & it goes itself to left side of the road without touching the stearing.
2). Tiers are finished at the mileage of 25, 000 Kms. They have lost their girpment.
3). Airconditioner does not work in the day time .
4). Fog lamp & head lamps bulbs are so poor that fog lamps are better when offs because it gives light like a night bulb.
5). Mileage is not more that 10 Kmph in city & 13 Kmph On the highways, now today is almost 1 year & 1 month. I have complaint many a times in your different Hyundai workshops like.
1). Himgiri Hyundai wazirpur Industrial area.
2). Samara Hyundai G.T. Karnal road.
Whenever I go they guys always said to me that your car is perfectly all right when I go to samara they said that our alignment machine is not working. When I said to the person he told me that everything is okay & your tiers will not wear out at but at the mileage of 25, 000 Kms. the tires are finished.
On 19-04-09 I have received a call from your side their was some Mr. Swagato saying that I am calling from direct Hyundai & he also gives me the complaint no. i.e.[protected] & the telephone No. is +[protected] then again I received a call on
30-04-09 that was some Miss Esha. I also told to her the same & she also said that you don’t have to worry we are from direct Hyundai & I forward your complaint to our engineer executives. But not a single action is taken towards my problem till now .12-05-09 was the recent call which I received from samara Hyundai & she also said me the same things. I request you to kindly show me the path forward, as I am planning to file a legal suit against them to compensate me by either providing me a replacement new car or returning the complete cost of my car.
Regards,
Varun Jain.
Hi
While you are following up with your dealer, document all forms of communication with you dealer. Note down phone calls, conversation on the phone call, date and time. While you are doing this, also file a case against your dealer in the local consumer court. You just need to file a consumer case. Thats it. Please just file it. Please follow the law. And you should have collected your RC yourself by going to the RTO.
Let me know if you need any help, just email me.
Anup.
While you are following up with your dealer, document all forms of communication with you dealer. Note down phone calls, conversation on the phone call, date and time. While you are doing this, also file a case against your dealer in the local consumer court. You just need to file a consumer case. Thats it. Please just file it. Please follow the law. And you should have collected your RC yourself by going to the RTO.
Let me know if you need any help, just email me.
Anup.
Company fellow didnt turn up ..when held at high way
While driving my car on14/6/2016my car had cluch failure..when called to u customer car no given on the car...the fellow did nt turn up at all...what type of service u r providing ...kindly check...my i20 no is tno4ak2176...my contact no is [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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I have purchased a hundai Accent executive on 07th Dec. 08 CNG fitted from hundai motor plaza delhi.
Problem is that till date i have not recieved my orignal RC of the car.its almost 4 months are going over to purchase the car and i am running it without orignal RC. After repeated folloups every time they told me that it has gone for CNG registration. I want to know how much more time it will take. Dont you people think that 4 months is enough time to do this excersie.
Second complaint is that when i purchased the car executive has told me that there is a scheme in whch they will conduct a lucky draw for the peoples who has purchased the car in dec. That draw will be held in fisrt week of Jan-09 but till date no information on this and draw has not conducted.
My concern is why you peoples are making false comittments at the time of purchase that you cant fullfill.
Sanjay Singhal
[protected]