Hyundai / Getz Prime Gvs — PART IS NOT REPLACED DESPITE WARRANTY

THE POWER WINDOW CONTROL SYSTEM INSTALLED BY THE COMPANY HAS GONE FAULTY WHICH REQUIRES REPLACEMENT AS PER AUTHORISED SERVICE CENTRE JAIPUR. THE SYSTEM CONTROLS ALL THE POWER CONNECTION IN THE VEHICLE AND THE FAULTY RELAY IS HAMPERING THE FUNCTION. THE COMPLETE VEHICLE IS UNDER WARRANTY FOR MECHANICAL AND ELECTRICAL APPLIANCES AS PER WARRANTY CERIFICATE OF HYUNDAI INDIA LTD NO.N[protected] DATED 30/06/2009. VEHICLE NO. GETZ WITH VIN MALBT51GR7M051117.
NO RESPITE FOR COMPLAINT LOGGED ON TELEPHONE TOLL FREE NO. AND BY E-MAIL. THIS IS A REMINDER BEFORE THE MATTER IS BROUGHT ON MEDIA.
WHY DOES COMPANIES AVOID GIVING SERRVICES FOR THE WARRANTY GIVEN.