Hyundai i10 — To get fooled come to APCO Hyundai

I had taken one Santro from Trident Hyundai in Nov.08. The moment i went for enquiry till the time of delivery and till now on getting the services, it was very awesome experience. The updates and timely response is very superb. Each and every member in their team is highly professional and all their transaction with them is in very high quality and beyond my expectation. Each and everything they committed will be done well before my anticipated time. They respect the cusotmers very well. This made me to opt for an i10 for my family at native. As a new dealer i opted APCO Hyundai. From the day one we faced cheaper marketing techniques. For the exchange of old vehicle, itself they made our life miserable. The moment i went to make downpayment they informed to pay Corporate discount in advance, which was not at all informed to us. When I clarified other delears at bangalore, they gave the money back, on which they took a cheque as a gurantee. I dont understand why they need gurantee from customer when the company owes them the money as their reimbursement. After all, they promised for delevery on friday and at 12:00 pm they informed that, vehicle is ready with Teflon treatment and under chasis painting and hence the regn formalities has not finished they may do it next day. In the evening when we went to check the vehilce it was seen that no work and PDI has been done. Is this the way to give promise and treat a customer? As we queried they replied with a sorry and offered Keyless entry for the vehicle to postphone the delivery on monday. On saturday the sales executive called and informed that the Keyless entry offer was made by mistake and could not be given. All these thing are happening within one week and never their Sales manager comes into picture and tried to sort out. On saturday when i asked him the explanation, he is replied that he was not there in the showroom when ever these discussions going on and he told that he has authorised some other managers to tackle it. How is that? He himself admitted he skipped out. I wonder how he cant pick up the phone and talk with the customer. After all he was explaining that the sales persons has not given any gurantee on offer of keyless entry as if i was a lier. I feel pitty on the unprofessional attitude of sales person in my city. How cheap marketing. The sales manager again made fool the saying that the concerned sales person is on the way to meet me. I just kept waiting for him. This cheapest dealer doesnt have a website of their own nor any email id. After all they may be feeling proud to fool a customer and gained few hunderds of rupees.

So, I recommend any of the readers to never go and buy car at APCO Hyundai at Calicut. You will be defenitley fooled by them with false promises and worst quality customer relation.