Hyundai i10 Car — Non payment of Exchange Bonus

Address:Udhampur, Jammu and Kashmir

I have bought Hyundai i 10 magna on 29th Jul 2009 from Sub Dealer of M/s Crest Hundai, Jammu from Udhampur (J&K). The car was purchased in response to i 10 car performance the company being claiming for and in expectation of exchange bonus of Rs. 15000.00 in return of old car. Requisite documents in support of exchange bonus as advised by the Dealer M/s Crest Hundai, Jammu as well as their sub dealer at Udhampur were submitted within the prescribed duration.Since last 1 & 1/2 year I am regularly contacting M/s Crest Hundai, Jammu as well as their sub dealer at Udhampur, but every time I am getting assurance only. They said that i will receive my excahnge bonus check of Rs. 15, 000 shortly. Every time I call them up they are with new new Lame excuses. It is now unbearable and therefore lodging my protest for non payment of exchange bonus of Rs. 15000.00 till date. Beside there is monopoly and harassment at service center too. As per the commitment from Sub Dealer of M/s Crest Hundai, Jammu from Udhampur (J&K) free accessories in token of purchase of Hyundai i 10 magna were assured, few items given in piecemeal, but fog lights are still pending.

I am a manager in United India Insurance Co.and do you think I have so much time that i run behind them. This is the height now. So many promises and in return nothing.

Please let me know when I am going to receive my exchange bonus check of Rs. 15, 000. Beside this the Co. should also look into daily problems being faced in such affairs.

SURESH GUPTA, Br Manager
United India Insurance Co. Ltd
National Highway Main Bus Stop, Gangayal, Jammu-180010
Mob No.[protected]
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i 10 — Non payment of exchange bonus

I bought a I 10 car in my wife's name bearing Regn.No.DL 3CB 0960 during end Jan 2009 from dealer " Suhrit Hyundai" Mayapuri. Unfortunately the dealer closed down the business. It took more than 6 months to get my Registration card from the RTO (after lot of follow up with customer care of Hyundai. Now I am following
up with them for the last one year for the Exchange Bonus. The Company is not
bothered to pay the same.

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