[Resolved]  Hyundai i10 — change of model from irdeto kappa engine

Address:Chennai, Tamil Nadu

Sir,
This is to inform you that i have made a payment of Rs.10000/- towards the i10 Magna irde model which was suggested and agreed upon by me to buy, since my friends at Bangalore told me to take the latest Kappa engine model, which would cost Rs.12000 to 13000 extra, being the latest engine, they said it would be very good to buy this model.

The showroom which is owned by Hyundai company itself now say that they would not give me that model (kappa 1.2) and if you need it, we would not give any scheme benefits which i had for last month.

I just want to know, why they are not agreeing to change my preferred model.I have not gone to a lower version but upgraded.

I need them to change my model along with the scheme which i have booked for,

kindly help me in this regard.

my order booking no is 15, receipt no pr[protected].

Regards.,
ps.jayaraman
Zonal Sales Manager,
XCyton Diagnostics P Ltd.,
Chennai
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi jayaraman

These are the all crap reasons given by the dealer. You are the buyer and your paying the money, you the right to get what you like. If they don't oblige talk to some one senior, there still no go, please take back your money and try some other dealer. As your friends have suggest Kappa 1.2 is must superior then the IRDE. Also make sure you get the BS IV car, normally these dealers try to push old vehicles...

Thanks

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