| Address: | East Delhi, Delhi |
Date of Purchase:4.10.2009
Regn. No: DL7CJ7524
VIN: MALAM 5ICR9M434651
Engine NO: G4LA9M229333
Mileage: 2518
Model: PA**A i10
Sold By: N1603 HMIL code 726
Repair No: R[protected]
Complaint: Stucking of the Reverse gear/gears not shifting
The said vehicle had reverse gear problem which was informed to the dealer. However, the dealer checked but cleared again saying 'no' problem. On 16.4.2010 the reverse gear got stuck & the mobile service was informed. However, no one bothered to come or respond. Next morning myself visited the workshop of the said dealer & got the mechanic. The mechanic was unable to shift the gear & the car had to be towed to the workshop. After 1 day it was informed that the gear box needs to be removed to fix the problem. The problem was identified & the repair No. says replacement of BRACKET ASSY. SHIFT CONTROL CAB & LEVER ASSEMBLY REVERSE SHIFT.
Me being a women driving the car alone & that too a new car just 6 months old had manufacturing defect. Investing so much of money=rs 4.5 lacs & having a defect car has mentally made me traumatized & constantly suffering from fear of getting stuck again. It is my request that the company like hyndai should respect the customer & I REQUEST YOU TO REPLACE MY VEHICLE. It is a manufacturing defect which the dealer as well as many automobile engineers have said. A car with manufacturing defect always and anytime will create trouble. Primarily spending so much of money for a new car & having poor service will create a bad reputation of the company also in the market of so much of competition with other vehicle companies.
Please look into the matter & again request REPLACEMENT OF THE VEHICLE is needed & me not going to accept this. Look forward for your cooperation
WITH REGARDS, DEBJANI KHAN [protected] Was this information helpful? | 
Hyundai I10 Kappa — Non receipt of RC
I had purchase an Hyundai I 10 from Gobind Hyundai, Ropar, Punjab who is a subsidary of Goyal automobiles, Punjab.Basically i work for TVS group at Himachal & basically belong to Pune. Based on on company's policy, i had to buy a car immediately on my promotion . In our deal, the dealer had agreed to make my RC & also ensure my Corporate discount . Unfortunately, it is only now that I am realising that the deal was futile. I am not in position to take the vehicle out at Panchkula where I reside since the vehicle is on temporary regn, already expired long time back.
Every day's call to the concerned person at the dealer ( Mr. Sharma) & Mr.Amrit pal have had not effect. Also I have paid them Rs.12000/- for my RC formalities. The receipt of the same is also with me mentioning the purpose of the money.Till date my phone calls are mostly unanswered.
I do not know where your marketing guys are put up. I do not think this attitude of service would carry on lot in this present competition.
Hyundai should ensure such complaints at the dealer are recorded & brought for the company's notice for future corrective action.
Hope there would be some respite in this case of mine .
Expecting your reply.