Date 31/7/2010
Dear Sir,
I had purchased i20 magna car from Nagpur/Eros Hyundai Nagpur on 7/7/09.
I have following complaints. Hope that you will help me in solving my problems.
1)I had given Rs.8348/- as a premium for insurance of my car to Mr. Rupesh Asare - Insurance Consultant from Nagpur Hyundai on 3/7/10. I have not yet received my policy ,even after about a month. Pl. let me know when I will receive my policy?
2)When I purchased the vehicle last year, I received my front 2 seatcovers in torned condition from Nagpur Hyundai. They stitched it & given it to me assuring me that it will last long.
When I went for third free servicing of my vehicle MH 31-CS 4594 on 1/7/10 to Nagpur Hyundai, I told them that the seat covers are torned at the same place ,where they were stitched. They had photographed it & I had filled up complaint form also on 1/7/10, about my dissatisfaction over seat covers.Please let me kmow whether you have received that complaint & any cognigance of that cmplaint is taken at your end?
Mr. Bhusari G.M. Nagpur Hyundai tried to pacify me telling me that life of seat cover is 1 year only. I told him that the back seat covers fitted on the same day about a year back by you are in good condition, & I'm neither convinced nor satisfied with your answer.
Pl. sort out my problem .
3)Normally they give a call about satisfaction over servicing. I have not received any call this time,till today,i.e. even after about a month.
4)They had, put 2 stickers of Eros Hyundai, one on number plate at the back & the other on the dicky on 1/7/10,during third servicing , without asking me. Pl. let me know is it right?
I hope that you will try to sort out the issues at the earliest & inform me accordingly.
DR.Mohan
Prof. M. K. Khedkar
Head, Elect. Engg. Deptt.
V N I T , Nagpur
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