[Resolved] Hyundai Motors India Limited — FRAUD CLAIMS TO CUSTOMERS

aroonrosha

from Chennai, Tamil Nadu

Address:

Mumbai City, Maharashtra

I had purchased an Hyundai Satro GLS model from HUYANDAI MOTOR INDIA LIMITED , LOWER PAREL SHOWROOM on 12.09.2009, during the purchase I was promised an exchange bonus of Rs.10,000 if I sell my old car through them. The car was sold through the Huyandai Motors reseller who was sent by Navin the sales agent who was servicing my order, Subsequently the car was sold on 16.09.2009 to Mr. Dimple Shah. Since September 2009 , i have been in touch with Mr. Navin ( who has now left the company) after that with Savita , Then with Imran and Roshan Desouza.

Roshan came back saying that Huyandai motors has rejected my application for the following reasons

1. The sales of the car was suppose to be completed in 100 days were as in this case it took 120 days
2. Mr. Navin has left the company and sold the old car through a dealer who is not certified by Huyandi Motors

I would also like to put to your notice that ever one who I spoke to in the company knows the dealer well, as they have contacted him many a times for papers that were required for refund.

I routed this purchase through the company owned showroom thinking that it would be a clean deal, this has caused a lot of harassment to me as the company makes fraud claims to customers

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Partha Pratim Bhattacharyya

from Gurgaon, Haryana

Hyundai Motors India Limited — Irresponsible Service

I had taken my Hyundai Verna CRDI WB 06B 1046 to the Service Centre of SPRING HYUNDAI on 19/12/2010. The Car was placed under Service Consultant, Mr.Nani Debnath. I was told that the Car would be ready at 3 PM but by the time, I got back the Car it was was past 4.30 PM. However, on the morning of 20/12/2010 , when I filled up the Car with 20 litres of diesel & was proceeding to my destination, it was pointed out by other motorists that oil had been leaking from the Car. The Service Centre was contacted & a mobille service unit was sent to Salt Lake where the car got stranded. As I write this the Car is still being serviced & I am told that a wrong OIL FILTER had been fitted, as a result fuel started overflowing.

The Company owes me an explanation for the harrassment as I had taken the Car to an Authorised Service Centre.

Thanking you,

bargoti_a

from Bhopal, Madhya Pradesh

Hyundai Motors India Limited — Non-delivery of the new vehicle post 26 days from the Booking & commitment made

Hi,
On 30th November '11, I booked a Silver Non-AC Hyundai Santro at one of the Distributor 'Narmada Hyundai' at Bhopal. But till date the new vehicle has not been delivered to us. The Bank loan's cheque against same is also ready with us & we still struggling for the delivery of our New vehicle from the distributor. We are continuously in touch with Mr Bijendra Singh at [protected] from the Distributor point. Please help us in getting the New Vehicle's delivery made now atleast.

Regards
Bharat Sethi
[protected]

sravan4545

from Lakshettipet, Telangana

Hyundai Motors India — regarding non delivery of vehicle

hi this is v. thirupathi rao , i booked verna fluidic 1.6 sx crdi on june 1st 2011 and the promise made by the sales executive is that he will be delivering the car in 30 days from the date of booking, and he insisted me to make the full payment of rs 11,00,970.00 , so i made the full payment on 21st june 2011 and he said i will be getting the vehicle by 30 th of june 2011.

From then when i call him he wont answer my call and there is response from the dealer , the sales executive name is mr.vinod kumar till date as of 27th july 2011 he didnt deliver my vehicle and he doesn't respond to my phone calls. when the dealer can't deliver the vehicle why did the dealer insist me on making the full payment for the vehicle.

till date there is no sign of the vehicle and they don't even care to call me and tell me the status,if i call them they dont respond to my call, i visted the showroom on july 10th due to this behaviour then they promised to deliver me the car in this month itself and ven the month has come to an end and there is no call from the dealer.

I can't rush to dealer always because i reside at another place which is 180 kms far from the secundearbad were the dealer is located, this is the way the dealer behaves with the customers,hope you seriously look into this matter and get my vehicle delivered i provide my details and the dealer details as follows,

DEALER NAME: MODY HYUNDAI,
SURVEY NO:33, MEDCHAL HIGHWAY,
NH-7, NEAR BOWENPALLY CHECKPOST,
OLD BOWENPALLY,SECUNDERABAD-500011,
ANDHRAPRADESH, INDIA.

MY DETAILS ARE AS FOLLOWS,
NAME: VARDHINENI THIRUPATHI RAO
H.NO.9-1-08/A,BHAGATHNAGAR,
KARIMNAGAR-505001, A.P
INDIA .
MOBILE:[protected], [protected]
BOOKING DATE : 1ST JUNE 2011 AMOUNT RS 25000/- RECIEPT NO:1127
TOTAL PAYMENT FOR THE VEHICLE 21ST JUNE 2011, RECIEPT NO.S:1494 AND 1495.