[Resolved]  Hyundai Motors India, Santro Car — faulty crankshaft

Address:

Gurgaon, Haryana

i bought a santro zing car in 2004. having done 45,000 kms the crank shaft nut got loose and with a visit to the authorised service centre i got it tightened. however i was told that the crank shaft needs to be replaced as it will continue to get loose, having worn out. on my next service visit at 54000 kms, i was advised by the service centre to replace the crank shaft but i did not. now at 77,000 kms when the timing belt was to be replaced i was again told that the crank shaft needs replacement as it is worn out, at an approx cost of Rs 25,000/-. though i am yet to undertake the heavy expenditure, i would like to question as to how can an important part of the machine wear out and start giving problems so soon. it is apparent that the part is faulty or sub standard.similar complaints have been posted by many other santro users. it is important that the company be penalised for the sub standard material used in the vehicles and a free replacement for all complainants be arranged at their cost. i would like to mention that the car has been single handedly driven by me and serviced only at the Hyundai authorised service centres, needless to say that the car has been driven with full care and caution. request intervention please.
Colonel Devinder Yadav.