[Resolved]  Hyundai Santro — giving fake mp3 player

Sir,
We hope you will read through this mail with extreme care as we are giving the details of the present scenario of the complaint about my car mp3 player
I have purchased a santro xing(XOBS3) bearing reg no:- KL 39/4334 from POPULAR HYUNDAI at VYTILLA, COCHIN on 3/1/2007 under a package inclusive of a mp3 player.
Recently I noticed that, while playing I found the songs are slipping. On 8/3/2008 I admitted the car for third free service in the above workshop. I complained this matter to the inspecting officer. They directed us to get repaired the set from outside. So we approached a mechanic outside. On removal of the set from the car he told me that “You Are Cheated “ and the set is a fake one of pioneer and hence it cannot be repaired as parts are not available
So today(11/3/2008) I approached the popular Hyundai authorities at vytilla to know wheather it the set can be replaced or not .But I felt that they are avoiding me .
At the time of purchase I was told by the sales executive that this is a pioneer set (and exactly looked like an original one). I was shocked when the mechanic reported me that this is not an original set. As the offer was made by prestigious and renowned Hyundai motor company, I never believed that I will be supplied with a low quality, low priced product in the name of a free offer.
So I request you sir to replace the above substandard mp3 player at an earliest date . Awaitnig your reply

P.A.NANDIKESAN,
ASWATHY(H),
VATTUKUNNU,
CHOTTANIKARA(PO),
ERNAKULAM(DIST),
KERALA.

PIN:-682312
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