[Resolved] Hyundai Santro — NOT SATISFIED WITH SERVICE | |||
I met with an accident on 9th Sep.2010. I handed over my car to Himgiri Motors(authorized by Hyundai) C-87 Wazirpur Industrial Area, Delhi 88, on the same day of accident. My car is insured with "New India Insurance". No action was taken by Himgiri motors on my car for about 4-5 days. They made a commitment to me that they would give back my car within 5-6 days. After 10 days of accident on 19th sep.2010, Himgiri Motors called me and told that my car is ready to take back and Re-inspected by the insurance agent. I took a test run of my car, I was shocked to hear some kind of noise from steering wheel instead of the re-inspection of my car. The executives told me that it is a minor noise and it could be solved by service department, I didn't agree with them, I asked them to take a thorough inspection again. After waiting a few hours there, they insisted me to take away my car back in the same condition, but I refused. After wasting a lot of time with the Hyundai executives there, they told me that there is a problem in my car's steering wheel. One of the executive present there insisted me to get fixed this problem from some road-side mechanic, but I refused. I WANT THAT A EXPERIENCED ENGINEER TO BE SENT TO THIS PARTICULAR BRANCH OF HIMGIRI MOTORS TO RE-INSPECT MY CAR THOROUGHLY. As the executive present there are not able to satisfy my problem. Please look into the matter, expedite and advise as soon as possible. For any kind of assistance: Contact:- ANKIT GUPTA - [protected] DL8CN3151 (Hyundai Santro) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
My car santro xing is left for repair at DSCHUYNDAI saidapet last saturday on inspection it was found that the gear box was affected and oil leaked the dealer says they are unable to get the gear box anywere within chennai why this demand i request you to kindly help them in obtaining the gear box immiediately and help them in replacing the same urgently i have to take delivery of my car very very urgently the service of the deaqler and approach is very lethargic do recitfy at once and help them in getting the gear box
As per our tollfree complaint no.[protected] we have recived your e-mail and today we have recived a call from Das Hyundai motors Meerut (UP).
We have visited to Mr Rana works manager and we have discussed regarding this complaint but Mr Rana have not rectifiy the problem and he has not given any satisfactry answer.
Thanks and Regards
Ajay Kumar Vashistha
Mob-[protected]
We have visited to Mr Rana works manager and we have discussed regarding this complaint but Mr Rana have not rectifiy the problem and he has not given any satisfactry answer.
Thanks and Regards
Ajay Kumar Vashistha
Mob-[protected]
Hyundai Motor India — change wheel
dear sir, i purchased i20 sport pertol in Oct 2013 with alloy wheel. can u give me idea about spare wheel . it is alloy wheel or normal? thanks alpesh15%
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+91 98 7356 4645
5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
MY WHEEL BALANCING WAS ALREADY OK BUT FORCLY DONE WITH VERSION THAT IT SHOULD BE DONE.
DURING ALIGNMENT, I FOUND MACHINE SETTING WAS JUMPING ITS READING WITH A FACTOR OF 0DEGREE-05 MINUTES.
HOW ONE CAN GET THE CORRECT ALIGNMENT WHEN NO SINGLE DIGIT FACTOR SETTING IS THERE.
NOW MY CAR IS NOT ALIGNED AS STEERING IS NOT IN ALIGNMENT AND CAR GOES LEFT SIDE WHILE DRIVING
ON ASKING CORRECT ALIGNMENT, STAFF DECLINE TO EXECUTE & DID NOT CHARGE THE ALIGNMENT COST BUT REPLACED IT TO WHEEL BALANCING & CHARGED & WHEN IT WAS NOT
DONE.
THEY ALSO CHARGED FOR INJECTOR CLEANING AND CHARGED RS.400.00 EXTRA & DID NOT ASKED ME FOR APPROVAL.
HOPELESS SERVICES
I PAID THE BILL WITH REMARKS
TECHNICIANS ARE NOT AWARE OF THE STANDARD OF ALIGNMENT & CAMBER AS SET BY HYUNDAI WHEN ASKED.
IS IT AUTHORISED SERVICE CENTRE AS APPROVED BY HYUNDAI ?
HOPELESS ...
RAMESHWAR BHALLA
INVOICE NO.:B[protected] DATED 31.10.10
MY CONTACT NO.[protected]
PB 08 AT 6446