Hyundai Santro — NON RECEIPT OF EXCHANGE BONUS OF RS.15,000 | |||
MY COMPLAINT IS AGAINST HYUNDAI MOTORS INDIA LIMITED AND ITS DEALER IN AHMEDNAGAR NAMELY JAI MALHAR, SHIRDI ROAD. DETAILS ARE AS UNDER: NAME : NANDKISHOR J. LOHE CONTACT : [protected] CAR PURCHASED : HYUNDAI SANTRO G PLUS DATE OF PURCHASE : 01.11.2010 EXCHANGE BONUS ASSURED : Rs.15,000/- (All documents duly submitted at the time of purchase and also submitted again in April 2012) DEALER : JAI MALHAR, SHIRDI ROAD, AHMEDNAGAR There was assurance of exchange bonus of Rs. 15,000/- on purchase of New Car from Hyundai if there is sale of old vehicle of another make. I owned a maruti 800 and sold the same and bought Santro. However, i have not received exchange bonus received till date. There have been numerous reminders / inquiries to dealer as well as customer care of HUNDAI INDIA. They are the worst customer care i have ever seen. There is no co-operation since past two years for exchange bonus due from the company. There are only false assurances given to us. No one calls up neither responds to the query. Looks like Hyundai India is fooling around with people under name of CUSTOMER CARE wherein there is no value of CUSTOMERS and CARE is the far off word to be understood. NOTHING HEARD FROM DEALER, CUSTOMER CARE CALL CENTRE, WEB COMPLAINTS AS WELL AS FEEDBACKS. NO BONUS RECEIVED. FORGET RECEIPT, THERE IS NO RESPONSE AT ALL FROM ANY OF THE PERSON RELATED TO HYUNDAI. I HAVE ALSO WRITTEN TO HYUNDAI INTERNATIONAL TWICE BUT THERE IS ALSO NO RESPONSE. Apart from just Rs. 15,000/- it involves interest cost and all ancillary cost of communication and again sort of harassments from dealer for settling the issue for some free servicing or freebies, etc. Can you please help us to recover the amount and publicise the company treatment to Customer Care Was this information helpful? | |||
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Hundai /Santro — Exchange offer of 15000/- not Recd
Purchased Santro Car From Sharma Hundai Ashram Road Ahmedabad in Oct 2007. Company has not given Exchange offer of Rs 15000/- as promised .Hyundai Sentro — Non fulfilment of offer
In the first week of August 2009 an offer was given by Hyundai Motors for Santro cars at a discounted rate. Under this offer the GL model was offered at Rs 2, 99, 000/- to 3, 03, 000/- depending on non-metallic & metallic colours. Normal price is Rs.30, 000/- more.A sentro GL (metallic) was booked during the offer period with a dealer named Ojha Hyundai, Guwahati in the name of my sister. Now after a few days an executive from the Dealer rang up to inform that they will not be able to fulfill the contract saying that company is not providing the car as they are out of production. They have added that I can go for the newer version or another model but not at that promissed discounted rate.
I would also like to mention that at the same time other offers by other companies like, maruti Zen Esthilo was also available, but as new zen models have come up, those offers are also no longer there and have missed that offers too.
In such a situation, what kind of response should be appropriate from my side.
Thanking you,
Dr. Ashim Bhuyan
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hyunmdai Santro — exchange bonus
Dear,I bought Santro Xing on 23rd April 2007 from Ultimate Hyundai Showroom Chandigarh and the sales person dealing was Mr Umesh who committed me that the exchange bonus will reach by next maximum 180days and today it is 24 march 2008 full 11months and I have not yet received my exchange bonus amount . At the time of selling the car, he made very high promises and when the time came for actual then no appropriate response just trying to gain time. Now he is saying it has become too late for the bonus and he doubts that we will not get the amount now I question when I submitted all the documnets on time and all and waited for full one year and after so much of patience I get a reply that may be I dont get the amount. Kindly revert back to me otherwise I will have to opt for some other means.
first he tried to fool us by asking for the documents again and again, and being tortured on that too I submitted the documents to him again and again after every fortnight and now he gives stupid reasons for not giving the money