[Resolved]  Hyundai Santro Xo — Engine problem by Service Center

Hi Sir,

I have a Santro Xing XO Nov 2005. On 15 nov it was overheathed. I went to the Orien Hundai Service center,Gurgaon and they replaced the Gas kit and several other things in the engine. On 23 nov my car met with a small accident in which my back door was hit. I gave the vehicle to them for repair and car was runnig fine at that time. They kept my car for around 10 days with them. When I went to take the delivery of my car the car was not starting. Now they say that car engine have some problem.

First thing is that when I gave the car it was running fine then how come in those 10 days engine is faulty ? If there was some issue at that time also with the engine then why have they delivered me the car back ?
Secondly In 15 days of getting the gas kit and other parts repaired in engine again they are saying that I have to pay for the engine repair.
If this is the service of an authorized dealer then whats the difference between an Hundai Service center and a local road side mechanic.....
I want them to repair my car without any charges as car is defected in their premises or give me the money back which I paid them for gas kit repair.
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Aug 14, 2020
Complaint marked as Resolved 
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