Sir/Madam,
On September 2007 i had bought Verna CRDI. In starting 9mnth i hadn’t face any problem from car, but after this my car performance gets detoriated.The car is not performing well as before, at 1800 rpm to 2000rpm car used to give a feeling of power which is not their now. I got checked my car at service station but have not feel any change in performance of my car. I had also made necessary changes as told 2 me at time of service like changing my oil filter but their is no change in performance.
The service stations personals are not able to detect the problem. I usually drive car on highways, earlier my car used to take 11sec to reach the speed of 100km/hr but now it takes nearly 30 sec. Making overtaking a very risky affair. The car is giving lot of black smoke when engine is raised. Kindly see this complaint as a serious matter.
Thanking You
Mr P.S Pandey
B-1/84-P, Ravindrapuri
Extension, Varanasi
Contact no.---
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Chassis number :- MALCM41VR7M021886B
Engine number :- D4FA6U086093
Fuel :- Diesel
Color :- Passion Red Verna ABS
Year of Manufacture :- 2007
I got the delivery of the vehicle from Hilton Hyundai, Hilton Motors, P.T.P Nagar, Thiruvananthapuram- 695038, Kerala, India.I bought this car because I saw in ads(ads showed a mileage of 32km/litre) and also the dealer promised me a mileage of minimum 22km/litre.
All services are done in the above service centre at P.T.P Nagar.The following problems are noted for the vehicle
1) The vehicle is not giving proper mileage.The maximum mileage we get is 10 Kms/litre in city.
2) The vehicle is emitting smoke during starting time and at running time.The smoke is coming out profusley which is not seen in other verna vehicles.
These problems were informed to the service centre even prior to the 1st free service in P.T.P Nagar, Thiruvanantapuram-38.The service centre informed back that the problems would be over by the 1st service.But the problem still persists, its been 2 years and 7 months now.
I appreciate if some one could help me out in resolving this issue.
Regards
Jagan