[Resolved]  Hyundai Verna — Bad Service by Hyundai

Address:Pune, Maharashtra

Dear Sir/Ma’am,
I had brought Hyundai Verna Diesel in the year September 2006. 1st delivery in Pune city.
Last year the clutch paddle got stuck and as told by your authorized service centre, the hydraulics of the clutch had some issue.
The gears have become so stiff and when sent for repairs they charged Rs.23,000 and kept the car for 1 whole month and dint get the stiffness fixed. I rented a car for the whole month. They even changed some parts and dint return the old ones. How are we supposed to know that they have really changed the parts when both – the stiffness issue of gear and return of changed parts is not done.
For the stiffness in gear I have been going to Authorized Service centre “ Maa Hyundai” Pune. They are not able to solve the issue. Instead new problems are occurring every time I give the car for service.
Very bad service i have come across.

Raman Bafna / Sanil Bafna
Contact: [protected] / [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hyundai — bad service

Sir,
I just want to bring this in to your notice that your company's staff don't deal properly with the customers. I am a Hyundai's customer. Several months before i bought a new Santro car from Novelty Hyundia located on GT Road, Amritsar. I am totally dissatisfied with the service of this company. Last month on 3/04/2010 i gave my car in your company's service center to get serviced but i face many troubles created by your company's staff members to get back my car. They commit me that they will deliver the car on 9/04/2010 but they didn't deliver my car on the commited date and they deliver the car on 13/04/2010 moreover they also changed the tyers off my car, they replace the new tyres of my car with the old once. When I came to know about the replacement of tyres I went to the service center with my complaint but the staff didn’t listen at all.
That’s why I am writing this to the company. So, kindly take some action on my complaint and replace the tyers of my car. If no action would be taken I’ll go to media.

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