[Resolved]  Hyundai — Very Poor Service of My car Hundai I10 at Kothari Hyundai, Kharadi, Pune

Address:

Pune, Maharashtra

Dear Sir, I have had a regular paid service at your authorized car service centre - Kothari Cars Pvt. Ltd. - Kharadi of my i10 car No. MH12-GF-5609, I am having below queries from above said service centre :- a) I have observed the bearuocracy and letharigicity in the employee's attitude, no body was ready to attend the customer complaint and file was moving here and there and due to this response time was very high.. b) I have bought this car on 15th Sept. 2014, from this centre named Kothari hyundai only and regular service was done thru this centre only.. Although I have face problem since previous 2-3 times only.. c) I have presented my car for regular service on dated 22.08.2013, only for oil change and other small problems as my car is single handed and run on 27,143 Km. vide invoice number B[protected] dt. 22.08.2013. d) On very next day when I have driven my car i found that engine is giving huge sound and pick of car has gone, Regular complain has been logined to your service executive but unfortunately no response.. This is very shocking for me as the reputed car company like Hyundai cars india is not focusing on after sales service of their customer which will definetly break the trust for future buyings or recomendations to friends of Hyundai make cars.. Expecting your prompt response in this subject With Regards Ashok Giri Cell No. [protected] This is very serious