Hyundai / i 10 — Didn't get exchange bonus for new car

Hyundai/i-10 — Replacement of precious engine part (Cylinser block assly.2110002870)

My concern is about Hyundai manufacturing and customer satisfaction system. As you are well aware that in this case you found cylinder block ([protected]) is defective and this need to replace. Again this is not a part which is available in stock neither at your workshop and/or at your Chennai factory. This need to be import from Korea manufacturing unit. As you agree upon this is not the case which is observing frequently and may be a unique case.

Also I understand, if this part is coming from Korea and it would be replaced here, my concern is that I am not satisfied with such arrangement of local assemble of engine part. As this is new car and I will loose trust on my car's future behavior.

Please help me to get complete replacement of new car on top priority. If this need to be escalate at international level, that will be great help.

This reflects that there is no quality control system for such precious part of engine and as per me this can not be settled by free of cost replacement of defective part.

Again I'm car less for these days and wasting my time to get things corrected. Who will pay for my these days troubles ? ? ?

Am I made any wrong decision to buy Hyundai car ? ? ? ? ? ? ? ? ?

Will appreciate fruitful response.

Ravindra Jadav

Hyundai/i-10 — Exchange Bonus

Dear Sir,

Pls note that Ihave purchased a new i-10 car fro STARLINE - SATNA(M.P.) at dtd 07.07.2009.At the time of purchasing there was a scheme of EXCHANGE-BONUS given by Hyundai, that is if you have sold your old car to any body and submit the old RC & new RC to the dealer than Hyundai will pay Rs 10000/- of EXCHANGE bonus after verifying the document.
After 2 - 3 months when I asked to the dealer about my claim he said he sent all the papers to HQ of Hyundai, after a long effort and e-mailing my all papers to Hyundai HQ, I came to know that at dealer end there is a system known as GDMS system which is working within Hyundai dealers and HQ, not entered my details at the time of
purchasing.

Now Hyundai HQ is not taking responsibility to resolve the problem they said this is the mistake at the dealer end.

After discussion with dealer they accepted their mistake but not resolving the issue by giving the amount.

Pls.suggest how I proceed.

Thanks & Regards

Manish Nigam

Dear Sir,

Our GDMS till not working. Mr. R. toppo ( Tata Net) come to our dealer point and spend time 8 hours but he do not short out our problem.we are suffring many problem in GDMS.R. Toppo phone no-[protected]




Thanks & Regards

For shree Hyundai

Avijit Dey
Service Manager
E6206
#[protected], [protected]