[Resolved] Ibp Ltd. Now Part Of IOCL — Cheating at Petrol Pumps during filling of Petrol | |
As a responsible citizen and a vigilant consumer, I like to inform about the false practices and cheatings happening with your customers at Petrol Pump Retail Outlets that Petrol Pump service men are doing, which they have become habitual of, due to the lack of strict action against them. Today at afternoon around 2:45 pm, I went to the IBP Petrol Pump Station, Opposite to MNIT, Jawahar Lal Nehru Road, Jaipur, Rajasthan - 302015, for buying petrol of Rs. 250/-. When I asked about the normal petrol, the service men told me that only the Premium quality is available with them and they do not keep the normal quality petrol. When I was looking at the rolling digits of petrol pump while they were filling up the petrol in my vehicle, I looked at the digits, which showed 4.36 Liters of petrol when they stopped filling the petrol. Then suddenly other man came and stood behind the pump to reset the digits of pump again so that I couldn’t notice their fraud and cheating with me. As per today’s price of Petroleum, they had to provide me around 5.2 liters of petrol, but they filled up only 4.36 liters. And only after my continuous protests, they filled up the balanced amount of petrol, which they earlier tried to somehow steal. Immediate and needful action against such fraudulent employees should be taken who malign image of Indian Oil Corporation in the market. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 99 1155 4411
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SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
I asked petrolpump service man to fill petrol of Rs 150 and single oil in hero-puch.
He filled petrol of Rs 100 and charged 16 for single oil pouch. I asked him to give me full petrol. he said that he filled rs. 134 petrol + rs.16 oil = 150 whereas he filled petrol of Rs 100 only. He reset the petrol metre before i could say anything and then started arguing with me. Their behaviour was also very rude. The petrol pump was almost vacant. There was only one customer other than me. They reset the meter as fast as they could do before the customer check the meter properly and can say anything.
I am refilling my petrol-tank every 3-4 days and of same amount from other petrol pump. I can easily guess how much petrol will my tank have after refilling even without seeing meter. Petrol of Rs 34 matters a lot and shows a significant difference in the petrol-level in tank of Hero-Puch.
i am feeling very bad and cheated after this incident and have decided not to go to this petrol pump again.
Immediate and needful action against such fraudulent employees should be taken who malign image of Indian Oil Corporation in the market.