[Resolved]  IBSN — IBSN Not returning my TAX Return money

IBSN seems to be a big fraud company. I filled tax returns through them; they received the IT return checks (three in number) at their US address. They are not sending those checks to me. I am not getting any response to several of my emails/ online issue escalations and phone. Sometimes, when I can get somebody on phone, the person would just say, he would contact me back in an hour (India night time); After that through out the night, neither I get any call back nor they pick up the phone. I am really frustrated at thier behaviour; atleast tell me the reason why they are not returning those checks.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Ash -

I submit my earnest apologies if our Office has not attended to your request. I shall be glad if you can please forward me the file no. and the email id with which you registered on our website and I shall sure get your refund check dispatched with in 24-48 hours.

I thank you for your business and forbearance upon us.

Sincerely,
Nanda Kumar K V
Email: nandakumar.[protected]@ibsnus.com

P.S.: Customers may please note that our phone lines are currently under restoration and they will be in effect from Monday, June 8, 2009 onwards. We deeply apologize for this inconvenience. You can please reach me by email if you need any assistance before then. Thanks!
This is a fraud company, I am suffering for last 3 months to get my return checks, I want to file complaint in police station (not in consumer court) and put them behind bars under IPC cheating sections

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