ICICI Bank Complaints & Reviews

Dear sir,
My ATM card is about to broke, so I want new ATM card.
So pl send me the procedure for the same.

Regards,
S. J. Pawar
(cell no.[protected])

I had filed a charge back dispute with Icici bank on 4th of May09 under complaint no.SR[protected]. I was asked fax the same in writing which i did. Again i called up enquire about the status which was on 3jul09 where i was told that theyhad never recvd the fax and was asked to fax the letter again. I was given a confirmation call that they have recvd the fax and a new complaint number was given to me, which is SR[protected]. I was assured that they will do the needful and the case will be closed. on 29th jul09 looking at my statement i have seen that the amount 2896 has been debited to me and they are not ready to purse the case any more. Is this the way ICICI bank makes profit by duping people. Please do not apply for ICICI credit cards. They do not stand by to what they say. Even after you get a confirmation call from them, DO NOT TRUST THEM. I am going to end all relationships with this bank.

Dear Sir/Mam,

Pension Claim, Rajeev Anand, bearing EMP ID 454151, has been submitted to RPFC on 17/04/2009. But Claim amount not yet received, have send you to many mails for the same in diffrent dates. But till date no response received from you end. It's already passed more than 3 Months in your Department. My PF number is: MH/46735/5542
Please process my withdrawal application as soon as possible.
Request you to kindly arrange to credit the Claim Amont in my ICICI Bnak A/C No.[protected]Rajeev Kumar Anand) Lucknow Branch.

Thanks & Regards,
Rajeev Anand
Emp .454151
Mob [protected]

Dear Sir,
Yesterday On 28/07/09, at ICICI bank ATM ceter I withdrawn money. In that money one thound currency note found in cut condition. In my day transaction nobody has taken. So I sent mail to customer.[protected]@icicibank.com. They given reply that, contact to branch office.
This ICICI bank is cetralise bank. If I given mail to customer care then this ICICI BANK will take responsibility to give me a satisfy answer.
As per my last experience in this bank nobody has give responsible answer.

Dear Sir/ Madam,

Greeting!

I would like to inform you that on 7-Jul-2009. I did transaction withdrawal from fedreal bank's ATM located at Sec -12 Noida. i raised request for withdrawal of Rs.9000/- instead of that I got only Rs.8000/-.

as nobody was available at the scene so i called up customer care on 8-Jul-09 and reported the same. They gave me the reference No:[protected] and committed me TAT of 8 days. But even after 8 days neither I got the any money nor any upadet from the bank's end. I did wait for few more days. I again gave the call on 25-Jul-09, they gave the committed the money will be credited in the account by monday EOD.

Request you to kindly lodge a complaint against ICICI bank for the same.


With Regards,
Pramod Kumar Prasad
[protected]
[protected]

Sir, I have availed Home loan facility from ICICI bank and my Home loan account number is LHNMU[protected]. I paid my last instalment of Rs.10937 due on 7 July 2009 and the cheque No 394481 on Allahabad Bank, Kalina Mumbai 98 Branch has also been cleared. the receipt has reflected in the Bank Statement. In fact the last cheque was given by me to ICICI Bank on 7/5/2009 much before the closing date(Receipt No.O-[protected].
Since 10 July till this date (28 July 2009) i have been receiving threatening calls from Mummbai Telephone numbers[protected]; [protected]; [protected] four times at verying times every day. I then went to ICICI Home Loan Section at Nariman Bhavan and met their representative Parwin Banga and lodged complaint. She was of course kind enough to give me documentary evindence that the loan account stands now closed - the final statement etc. But the calls still come to me on my mobile [protected] stating that they speak for ICICI bank and that my payments have been outstanding. I explained to them that the account stands closed and that they should now consult the Collection department and confirm. instead they are calling also on my landline no.26474308 and harrassing me and my family members. I do not know what connection they have with ICICI Bank. They claim to be that Bank's franchisee. Why should not the bank and their whosoever the Franchisee are, should settle the matter with themselves and spare law abiding customers.
I am a Professor in the Mumbai University and all these calls has caused me embarrassment. I think the ICICI Bank should be penalized Rs.20000 for causing me mental torture. Why should I suffer because of the Bank internal dealings - between two sections.
These tactics of harrassment should immediately stopped or else I shall have tobe going to the Consumer Court for mental torture. I have had not one default payment during entire tenure of loan and even then these goons are set against me by the Bank. Although a good employee like Parwin Banga did try to help me but of no use.
The Police should investigate the telephone numbers given by me and find out the extortioninst engaged by the Bank, and if they are not engaged by the Bank, they should be put behind the bars for duping the Bank. I think the ICICI Bank in any case either own the responsibility or should take police action against the persons calling from the telephone numbers given.

ICICI Safety Bond 1998 sent for redemption to ICICI Investors Services Ltd on July 6, 2009 . Details are as under:-
Folio Nos: 4513- 207
Cert Nos: 806- 809
Name : Meena Gupta
PNB A/c No:[protected]
PAYMENT NOT RECEIVED

Sir, my atm card is broken and i am in army and posted out from the city where i opened my accout so plz if you tell me how i got my card

Dear Sir
My icici homeloan no.LBBNG[protected] and i have called several times to get my IT Statement for the year[protected] so that i can file my IT Return before end of july.

I have not received till date the statement.

Kindly look into the matter.
I feel shame being ICICI customer for ~10years and sent mails from net banking and the case was closed even wtihout any kind of reply.

then i made calls manytimes.
PLEASESEND ME A COPY TO MY MAIL ID ALSO.
Regards
Jey

Hi,

I booked air tickets [bangalore-delhi return] using my ICICI credit card on yatra. However, only 'outward' ticket was booked. Yatra guys told me that 'inward' ticket was ot booked, hence I will receive a cash back for that amount[which I received later].
I booked a ticket for the 'inward' journey again -- which was charged thrice. I logged a complaint with ICICI Bank. After so many follow ups and faxing documents multiple times and stuff an having blocked my card also -- I finally received a cash back.

Howeve, after 3-4 months, I again got that chargeback as a debit in my credit card statement. I raised an issue again with ICICI Bank which is pending for almost over 2.5 months now. They keepon sending me reminders and statements, when i revert to them saying that my case is pending, they seem to be sleeping with no response at all.

Complaint number logged with ICICI -- 'ICICICARE=[protected]'
Please help.

- Nidhi Chaudhary

i am having the debit card of hdfc bank i visited icici atm new railway road gurgaon for withdrawing about 2500 rs. but atm showed that no funds availabale in atm so i get out of there from and slip received i throw it but when i checked my account i found that 2500 rs. has been debited from my savings account plz. check and can u tell me how i can i get back my money ???????

Dear all
I would like to state that I have a Gold credit card, EMI Card, AMEX Car of ICICI bank in the name of Lokesh Jain. ICICI bank issued these cards to me as per my financial standings. But During last couple of months my busines got ruined due to the recession. And my financial standings came to zero. And i was unable to repay the dues over my credit cards. But after all these happenings i anyway, managed to settle one of my credit account. On 30 May 2009 i had paid Rs.30, 000/- in cash to ICICI bank for setteling my credit account. That time ICICI bank officers send the recovery GUNDAS to my home and those people threatened me to kill me. That time behaviour of ICICI bank officers regarding GUNDAS was ruthless. Mr. Deepak Soni & Alok Pareek recovery managers stated " Paisa to dena padega nahi to gunde se tera or teri family ka jeena haram kar dunga, ye gande log hai paise ke liye admi ko jan se mar dete hai " But as to save me and my family i had to lend money and settled the card account
But again from the month of June for the settlement of my another card account these ICICI bank officers are again harassing me my family. ICICI bank is sending RECOVERY Gundas to my home. On 20th July 2009 they send recovery gundas to my home at daytime. Those Guys warned my 60 years old mother " tere bete ko bole dena paisa de dena nahi utha ke le jaunga or jindgi bhar dhundete rahoge or pata nahi chalega "
I had requested ICICI bank officials that i will lend some money again and i am ready to settle the account. But those people are all time calling me on my phone and talking in dirty abusive language.
Those people had terrified me and and my family to such a extent that my family memebers are not able to do daily jobs. these people will either kill my family or we all have to end our lives by ourself. I would like to state you all that if any harm is caused to me or my family memebers ICICI bank is responsible for that.
I had record of all the previous mails stating the GUNDAGARDI of ICICI Bank and neutral responce of ICICI bank.
I request you all that i am ready to settle my card account in but in a peaceful manner.
Please Please save my family ICICI Bank RECOVERY GUNDAS

Lokesh Jain
B-193A, Kirti Nagar, Tonk Road, Jaipur, Rajasthan.
# [protected]
email ; [protected]@yahoo.com

Sir.

This is S.Gubendiran working in saudi.
I have availed a personal loan no LPCHE[protected] dtd 12/10/07.
I paid 9 months EMI continuosly without any remarks.
Last year i lost my job, so that i could not make payments for 5 months.
Then i got a job in abroad and i made all arrangements for payment.
and i am paying EMI without any remark so far.
But an employee of ICICC name kamaraj (mobile number) [protected]) started to calling my sister mobile.Now she met an accident and taking treatment in pondicherry. She informed him clearly about this incident, but still he is calling to my sister mobile in the mid nights and saying vulcar words.
She is totally upset about this incident and she is crying. She does not know anything about my loan,
Still he is keep on calling daily in the nights and using vulcar worlds.
Please be advice me how to proceed it/
If this continu she may take some decision.
I waiting for your reply.

REgards
S.Gubendiran

I AM USING MY PDC IN ICICI BANK FROM PATHANKOT.THEN ATM MACHIN IS OFF AND I CALL I CALL CUSTMER CARE [protected](MISS SIMMI) 0NLINE BAKING OFFICER AND COMPLANIT FOR THIS AND GIVE ME COMPLANIT NO.MY COMPLANIT NO. NOT WRITTEN AND DON'T GIVEN ME ANY COMPLANT NO. AND 3 TIMES CUT MY PHONE CONTINUSILY.
...PLS HELP ME FOR THIS ISSUE.

Hi,



I am Md Ansarul haque working in a private company as SEO head, organization is IT based.

I have a problem with ICICI bank, I have taken a loan of 50k and regular I paid EMI amount but unfortunately because of my accident, I am not able to pay EMI, but after that I mailed for final amount which I have to pay so bank charges extra amount and told me that you have to pay this (21K) in two stalments for final settlement. After that from Rohni sector ICICI bank I got a call for payment and thaey told me two date you have to pay and I agree to pay person Anurag working in ICICI bank Rohni send his EXE to collect first cheque, and they said sir for second cheque I will infor you when I will collect, but unfortunately Anurag didt contact me for collecting payment than I try to contact him his no is [protected], and this person didt receive my call than I mail to icici bank and they again told me that you have to pay 500 more because you are late, but thing is that because of his negligence why I paid extra amount I already agree to pay the amount and he try to late for extra amount, now i paid the 21k but still I didt get final settlements letter, they mail me to pay extra 500 more. So Now what I do Pl. suggest me that. I always try to sort out but bank delay to increase delay charges.



During this Bank automatically deduct 1mount from my ICICI saving amount, and showed balance is in minus, and today we get a mail from bank to pay more 14k earlier they told me to pay extra 500 and now they told me to pay 14 k. So pl help me how i mange and how i pay that much amount they harassed me and i am mentally harassed now, now what i do pL. Pl. Pl help me i am help less now i didt understand how i handle it, now i am totally depend on you, and i hope you must help me to out. I want to meet you people should i meet you.

Pl. help me out because try my level best to sort out honestly, I paid whatever they said now they ask for more money than he send me a final setelment letter.


Here are we get a Final decision from ICICI Bank



Dear Mr. Haque,

You may pay Rs.21, 000.00 in 2 installments. Kindly issue the PDCs for the same month.

Looking to your cooperation in this regard.

Sincerely,

Syed Ashraf
Account Manager
ICICI Bank Limited

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on 12 of April someone has made the false transaction of 60, 905/ from Anil and company in Rajasthan (this information is provided by customer care ), for which I recived sms on 13 of April.

I have raised the dispute for the trasaction on the 13 of April, but bank is saying that it is in there favour and I have to make the payment which is not possible for me, now I m getting the call from the customer care regarding the payment, saying that payment is to be done otherwise action will done against me, I told them I will pay my due payment that is for the ICICI lomabard insurence.

Now I m getting disturbed, so please help me to come out from this problem.


Satish Jha
[protected]
Card no. [protected]

Dear Sir / Madam Hi,

This is Kailash Puri from Delhi, I have been holding ICICI bank savings bank account for the last 7 years and I borrow a car loan ( LADEL[protected] ) from ICICI bank for 5 years in 2007 and have been paying the Car Loan EMI through ECS Clearance and had never been a defaulter till date.

From starting to May 2009 my all ECS was detect from my corporation bank ( A/C No. - 2787 ) but due to my personal problem I had place a request for change the amount clearing bank and full fill all formalities and resulted my June 2009 month ECS hit on my ICICI bank ( A/C No.[protected] and the ECS was cleared.

On July '09 the bank deducted the EMI twice, first on July 2nd ( from Corporation bank, Sequence No : [protected] & Reference No :[protected] and second on July 10th ( from ICICI bank - LADEL[protected]-L ).

When I complained this to the ICICI Customer service bank, they directed me to go to the local bank, when I visited the local bank they simply took a written complaint and promised me a call back the next day, the next day I got a call and they directed me to visit the CAR Loan division which was far away from my place and the rep did not even know the phone no to speak to the home loan dept, instead they told me to visit the dept personally and sort the issue.

I request you please refund my one EMI amount which is Rs. 14300.00 as soon as possible other wise I can not able to continue this loan and I request you please solve the problem seriously, otherwise I have no option rather then take help from consumer forum and sent a legal notice against ICICI bank on behalf of that matter.



K.Puri | CEO | [protected]

[protected][protected][protected][protected]

Uncease Automation Pvt. Ltd.
Plot No. 107, Sector- 7,
IMT Manesar, Gurgaon - 122050
Haryana - INDIA .
Phone: +[protected], 4368367
Mob:- +91-[protected]
E-Mail k.[protected]@unceasegroup.com
Visit us:- www.unceasegroup.com

To
The Manager
Visa Credit Card
ICICI Bank Limited


Re: Illegal debit to my account for Subscription to Real Player Super Pass as on date


Respected Sir,

I have on date received confirmation that a sum of Rs 661.61/- has been debited to my Credit Card Account (No [protected] ) through my Mobile message.

Sir, I had cancelled the Registration on 08.07.2009 of my Real Player Super Pass and also received confirmation thereof from Real Customer Support on 08.07.2009 (see attachment). In spite of that, the subscription charges have been debited. It is clearly written in the enclosed attachment that “you will not incur any additional charges past the date of cancellation”. But the real facts tell another story. I am pretty surprised as to how such debit transaction is effected without my concurrence. I, therefore, instruct you to reverse the amount debited to my account immediately i.e. Rs 661.61/-. Further, please note that I shall not pay under any situation whatsoever any further sums on account of subscription to Real Player Super Pass debited in future to my Credit Card Account. I also request you to suspend all kind of future transactions in my Credit Card Account with immediate effect until further instruction from my end.

In view of the illegal debit to my account, I not only refuse to pay the debit amount but also I want to surrender my Credit Card No [protected]


Please acknowledge receipt of this letter and close my Credit Card with immediate effect.


Thanks
Saikat Maulik
(Visa Card No [protected])

Hi,

I applied for the booking amount loan of Nano to ICICI bank, after my successful allotment of the car, I approached the bank for my booking loan to auto loan conversion. However, the bank denied for this and I was informed that I will have to pay the amount of Rs. 140, 000 to ICICI bank and then I will get my original allotment letter within 10 days.
So, I paid the amount to the bank by Demand Draft on 13th July 2009 and I am still not got my original letter from the bank.

Hi..

By mistake I typed amount as 11000 in place of 1100 when my available balance was Rs 7681.23. For this the bank has deducted Rs 28 for such failed transactions as ATM DECLINE CHG. When I enquired I found the following answer from bank..

********************************
Dear Customer,

1st transaction: We would like to inform you that there is only Rs 7681.23 is available in your account on June 15, 2009 but you have request for Rs 11, 000 for cash withdrawal so the ATM declines and the charges are debited to your account.

2nd transaction: We would like to inform you that there is only Rs 7681.23 is available in your account on June 15, 2009 but you have request for Rs 10, 000 for cash withdrawal so the ATM declines and the charges are debited to your account.

Kindly note that the charges of Rs. 28 will be charged for decline(unsuccessful) transactions at ATM's or Merchant outlet due to insufficient funds in savings account.

The Decline charge is Rs 25/- per transaction+ 10.30% Service Tax.

******************************

I therefore like to register complain about ICICI Bank for this. My question is why should a customer pay for just his mistake?

Hope this will answered and rectified soon.

Thanks & regards,
Vibhuti Kumar