[Resolved]  ICICI Bank — UNFREEZE MY ACCOUNT

Address:Jajpur, Odisha

Dear Sir/Madam

With respect i PRADEEP KUMAR having a salary a/c[protected] in ICICI Bank Jajpur Road Orissa branch.My a/c was debit freezed by bank since two weeks ago. when i met bank manager Mr. Nilay Mondal about query .He told me your a/c was freezed because you have took a loan in past time & our PC system shows 'de-duped with the CPCS data base' . But i told him that i have naver took any loan from any bank in past time. I also talked to ICICI customer care service many times about to loan query if i have took any type of loan in past time . But customer service told me that you have no loan . But whenever i asked to Bank Manager he told me again & again that you have took a loan . Bank manager could not provide me any loan details when i asked him about loan details if i have any loan.
Now i am facing a big fincial problem due to a/c debit freezing .
So please take an action for my a/c defreezing & provide me loan details if i have took any loan from any bank in past time.


Thankyou PRADEEP KUMAR
A/C No.[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We are sorry to hear about your experience.We have made a note of your account number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

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