[Resolved] ICICI Bank — UNFREEZE MY ACCOUNT | |||
Dear Sir/Madam With respect i PRADEEP KUMAR having a salary a/c[protected] in ICICI Bank Jajpur Road Orissa branch.My a/c was debit freezed by bank since two weeks ago. when i met bank manager Mr. Nilay Mondal about query .He told me your a/c was freezed because you have took a loan in past time & our PC system shows 'de-duped with the CPCS data base' . But i told him that i have naver took any loan from any bank in past time. I also talked to ICICI customer care service many times about to loan query if i have took any type of loan in past time . But customer service told me that you have no loan . But whenever i asked to Bank Manager he told me again & again that you have took a loan . Bank manager could not provide me any loan details when i asked him about loan details if i have any loan. Now i am facing a big fincial problem due to a/c debit freezing . So please take an action for my a/c defreezing & provide me loan details if i have took any loan from any bank in past time. Thankyou PRADEEP KUMAR A/C No.[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your experience.We have made a note of your account number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.