[Resolved] ICICI Bank — unauthorised charges posdec

[Resolved] ICICI Bank — unauthorised charges posdec

P Piyush Yadav01 from Delhi, Delhi Oct 31, 2025 Feb 15, 2026 This thread was updated on Feb 15, 2026

ICICI Bank has been repeatedly charging me under “POSDEC” (Point of Sale Decline) fees since 2021. These charges appear automatically and excessively, sometimes 20–30 times in a single day, whenever there is any balance in my account. I do not receive any SMS notifications or merchant details for these deductions. The charges keep repeating even when I haven’t made any transactions. Every time I add funds, the deductions begin again unless I withdraw the money immediately. When I contacted ICICI customer care, they simply said these are “Point of Sale Decline” charges but could not explain which merchant is initiating them or why their system keeps retrying failed transactions endlessly. Despite raising the issue multiple times, no clear explanation or resolution has been provided. This has resulted in thousands of rupees lost over the years, without transparency or consent. As per RBI’s guidelines on Reasonableness of Bank Charges, every deduction must be transparent, disclosed, and proportionate, which ICICI Bank has completely ignored. Was this information helpful? No (0) Yes (1)
Nov 9, 2025 Complaint marked as Resolved Nothing...noone contacted nor anything was rectified...this is ridiculous that they had the audacity to mark this as resolved this without any resolution ICICI Bank customer support has been notified about the posted complaint. Verified Support Dec 29, 2025 ICICI Bank Customer Care's response Dear Piyush Yadav, We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a279pv) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team Feb 15, 2026 Updated by Piyush Yadav01 Sorry buddy, you people are hopeless and I really want nothing anymore...I am not using it and I hope it will get closed due to inactivity soon. My feedback would be to just stop wasting others' time as no offense to you personally...but the bank may be private and have private charges...but in reality it's a scam organisation which doesn't secure your money...it's just a place you can put you money at your own risk and to their disposal.
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Piyush Yadav01

from Delhi, Delhi

Feb 15, 2026

Sorry buddy, you people are hopeless and I really want nothing anymore...I am not using it and I hope it will get closed due to inactivity soon. My feedback would be to just stop wasting others' time as no offense to you personally...but the bank may be private and have private charges...but in reality it's a scam organisation which doesn't secure your money...it's just a place you can put you money at your own risk and to their disposal.